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Workers voted in favour of accepting O2’s offer, which is the result of lengthy discussions between the operator and the Communication Workers Union (CWU)
Agreement a ‘significant step’ in relationship between the two organisations
O2’s original offer of 2.35 per cent was rejected by the Communication Worker’s Union (CWU)
The union will begin a second round of talks with O2 on February 24 in the hopes of improving on the 2.35 per cent increase offered
The Communication Workers Union also applauded the operator’s plans to triple its apprenticeships programme from 460 trainees to 1,300 by the end of 2015
The union said it is “looking to secure a fair deal” for workers who have contributed to BT success – the company saw profits rise eight per cent in the last three months of 2013
The trial will cover 49 stores and also see bonus payments reduced to 10 per cent of salaries
The CWU said it has reached an agreement with O2 and Capita that will see outsourced staff’s jobs and salaries protected
The CWU said staff have been “brutally destabilised” by O2’s recent decisions involving redundancies and outsourcing to Capita
The CWU says trust is at “rock bottom” after leaked documents revealed Capita may slash jobs by the end of 2015