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Mobile network operators must get coverage, capacity and customer experience spot on in order to succeed says Brian More O’Ferrall, MNO director and wholesale finance director at BT Wholesale
Scotland and Wales still have Britain’s lowest levels of mobile coverage
The operator will also analyse customer time spent on 4G to see where coverage needs to be improved
Around 3,000 people across the UK reported failed call attempts on Down Detector
The capital sees almost 42 per cent of Londoners complaining of poor reception or no coverage at all in their own homes, according to new research
Consumers can check quality of mobile coverage, as well as broadband availability and speeds available via their postcode
EE has today (June 18) apologised to its customers in London who have experienced problems with network coverage in recent weeks