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Ofcom hands EE £1m fine over customer complaint failings

Operator failed to comply with regulatory rules around customer rights around unresolved complaints

  • Staff Reporter
  • 3 July 2015
  • News, Operators

Ofcom: 4G meeting consumer expectations

Average 4G speeds in five cities tested by regulator were nearly three times quicker than 3G, with upload speeds eight times faster

  • Staff Reporter
  • 2 April 2015
  • News, Operators

Ofcom to address concerns on mid-contract price rises

Regular to publish a consultation by the end of the year after a high number of consumers complain they were not made aware of potential price rises in fixed contracts 

  • Staff Reporter
  • 18 October 2012
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