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Ofcom hands EE £1m fine over customer complaint failings
Operator failed to comply with regulatory rules around customer rights around unresolved complaints
Ofcom: 4G meeting consumer expectations
Average 4G speeds in five cities tested by regulator were nearly three times quicker than 3G, with upload speeds eight times faster
Ofcom to address concerns on mid-contract price rises
Regular to publish a consultation by the end of the year after a high number of consumers complain they were not made aware of potential price rises in fixed contracts