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A million people disconnected their broadband in the last year because they couldn’t afford it according to research from charity Citizen’s Advice’s survey of 6,000 adults and 243 respondents who receive Universal Credit.
Contract customers charged for phones they have paid for says report
The chief executive made reference to a report published by CAB which suggested a lack of transparency among several operators
The accusations made by the charity come from 26,000 cases of mobile debt from last year
Research from Citizens Advice found broadband adverts draw in consumers with short-term “teaser deals”