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Dunstone behind the counter for CPW’s 100th Wireless World launch

Founder serves customers as first ever store become the 100th store to adopt Wireless World format

  • Staff Reporter
  • 15 July 2011
  • Comment

Business Watch: Why corporate divorce is only good for some

Dominic White discusses how the Carphone Warehouse and TalkTalk have experienced very different fortunes since their split early last year

  • Staff Reporter
  • 5 July 2011
  • Comment

Business Watch: Carphone megastore strategy crumbles

Dominic White questions whether the retailer’s planned domination of the electronics megastore market will actually materialise

  • Staff Reporter
  • 20 June 2011
  • Comment

Business Watch: Is Nokia profit warning beginning of the end?

Dominic White says analysts are worried that Nokia’s recent huge profit warning is just the start of a sharp downward spiral

  • Staff Reporter
  • 7 June 2011
  • News

Cutting Room: How a glamour model’s phone cost CPW its credibility

Ian White reckons The Carphone Warehouse’s reputation is in ruins following a series of errors exposed in a BBC1 programme

  • Staff Reporter
  • 26 May 2011
  • News, Operators, Retailers

Carphone putting stronger focus on tablet market

Retailer will move more away from laptops and focus on tablets, in order to take advantage of the latter’s “growth potential”

  • Staff Reporter
  • 28 March 2011
  • News, Operators, Retailers

Monitise teams up with Best Buy and Dunstone for JV

‘Mobile Money Network’ to launch next year, with Best Buy Europe chosen as the first retail partner to sell the service

  • Staff Reporter
  • 16 November 2010
  • Comment, Speakers' Corner

Speakers’ Corner: A service industry failing punters

Stephen Maxwell is chief commercial officer at ANOVO. He discusses how customers are being let down by insufficient after-sales processes and how the industry can improve in this area

  • Staff Reporter
  • 25 October 2010
  • Manufacturers, Operators, Retailers

Business Watch: Phones 4U is back on the block

Retail chain Phones 4U hires Deutsche Bank to advise on possibility of its sale, as questions are raised also about TalkTalk sale and about Vodafone foreign strategy

  • Staff Reporter
  • 27 September 2010
  • Analysis, Comment, Operators, Retailers

Business Watch: MNP, and Brussels’ long shadow

Ofcom chief Ed Richards is on a fresh rampage, backed by Brussels, and UK operators can only delay the inevitable. Separately, Tesco issues 12 month contracts. Watch out Charles Dunstone

  • Staff Reporter
  • 21 July 2010
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