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Three UK confirms Capita outsourcing deal to end next year
The decision comes following a review, with most of the work to move to Tech Mahindra
Former Daisy MD Simon Payne joins Timico as CCO
Payne has become the Newark-based IT provider’s new chief commercial officer
Three outsources Glasgow call centre to Capita in £70m deal
Seven year agreement sees 450 staff transfer to the customer service specialist, which has committed to delivering Three services from the Scottish city
Anywhere Sim bags Norfolk County Council contract win
National roaming firm provider will support 4,500 mobile devices across the council as part of the four year deal
Capita opens voluntary redundancy scheme at O2 sites
Communications Workers Union calling for more information on proposals that could see 350 roles go
O2 retail and call centre staff agree pay rises
Staff employed directly by O2 and by outsourcing company Capita agree above-inflation pay rises
CWU recommends O2/Telefonica pay rise proposal
Outsourced O2 call centre staff employed by Capita also urged to accept a two per cent pay offer on the table
CWU expresses jobs concerns over O2 takeover talks
Communication Workers Union will hold talks with O2 CEO Ronan Dunne over proposed Hutchison buyout
100 jobs to be outsourced from O2’s call centres
Support service provider Capita confirms roles will be moved to India to save cash
CWU lauds historic pay rise for O2 staff
Workers union says 94 per cent of its members voted for the 2.3 per cent pay rise deal for contact centre staff