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BT Mobile tops Ofcom mobile complaints league for Q3

BT Mobile was the most complained-about mobile operator between April and June, according to Ofcom.

  • Staff Reporter
  • 19 October 2023
  • News, News

BT Mobile and Talk Talk lead Ofcom’s most-complained-about providers in Q1

BT Mobile was the most complained-about mobile provider in the first three months of the year says Ofcom. Customers complained mainly about issues with changing providers and how their complaints had been handled. Sky Mobile, Tesco Mobile, and EE attracted the fewest number of complaints during Q1.

  • Staff Reporter
  • 27 July 2023
  • News, Operators

Most complained-about telecoms by Ofcom in Q2 2022

Shell Energy, BT Mobile and Virgin Mobile among the most complained about broadband and mobile providers

  • Staff Reporter
  • 18 October 2022
  • News, Operators

Ofcom publishes Q1 2022 complaints report with EE receiving the least complaints

The report shows the number of complaints made to Ofcom in the first quarter of 2022 per 100,000 customers

  • Staff Reporter
  • 13 July 2022
  • MVNOs, News, Operators, Technology, Unified Comms

Virgin Mobile tops Ofcom’s mobile complaints table

Tesco Mobile remains in top spot, this time alongside BT Mobile, Sky Mobile and EE

  • Staff Reporter
  • 16 November 2021
  • Archive, MVNOs, News, Operators, Technology, Unified Comms

Vodafone struggles in latest Ofcom telecoms complaints report

However EE came top in two of the three categories for least complaints

  • Staff Reporter
  • 30 April 2021
  • MVNOs, News, Operators

Ofcom: Tesco Mobile records lowest volume of mobile related complaints for Q1

Vodafone, Three, BT Mobile and Virgin Mobile all recorded more complaints than the industry average

  • Staff Reporter
  • 8 September 2020
  • Manufacturers, News

Doro launches premium 24-hour response service for its users

The vendor has also launched Response By Doro, a free to use GPS tracking service

  • Staff Reporter
  • 31 July 2020
  • News, Operators, Unified Comms

BT to launch 5G service later this year

BT will run the EE 5G network that launched at the end of May BT has announced that it is launching 5G this autumn as it becomes the first provider to offer 5G as part of a converged mobile and broadband package. The next generation network will be available in 16 UK cities by the

  • Staff Reporter
  • 2 July 2019
  • News

Mobile operators are losing customers as high prices drive switches to MVNOs, report reveals

More than 5.5m customers switched network provider in last 12 months, according to YouGov

  • Staff Reporter
  • 28 February 2018
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