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Device Review: LG X Screen
How does the vendor’s smartphone measure up to the mid-range competition?
Mystery caller: Child’s first smartphone
Mystery Caller’s son is ready for his first phone. Flashy features such as cameras and 4G aren’t so important because basic text and call functions take priority. Will it be a feature phone or smartphone that’s both simple to use and affordable? 5: Virgin Manner – 3/5 Understanding – 3/5 Knowledge – 2/5 Helpfulness – 2/5
Mystery shopper: Holloway
Mystery Shopper is ready to get on board with contactless payments on a new smartphone. Can the networks tell him how the feature works on a phone works and what devices will they recommend? 5: Carphone Warehouse Payment knowledge – 2/5 Product knowledge – 2/5 Airtime knowledge – 2/5 Questioning ability – 1/5 Sales ability – 1/5
Mystery caller: mobile Wi-Fi
Mystery Caller is travelling around the country on a road trip with his family next month. He needs a mobile Wi-Fi device for internet on the go. What will the operators offer him? Can they offer him any good deals? 5: O2 Callum was much better than his colleagues and recommended a Wi-Fi dongle device that could
Mystery Caller: Smartphone gaming
Whether it’s on a console or a smaller smartphone, Mystery Shopper is a keen computer gamer. He needs a phone that can handle intensive games whilst on the move. What can the networks offer him? Can he get any good deals? 5: Virgin Celine kept rambling on with technical jargon and any average Joe without
Mystery Shopper: Westfield, White City
Mystery Shopper has heard that virtual reality (VR) technology is now available on smartphones. What can our retailers tell us about this growing market, and what phones can give us our own VR experience? 5: Vodafone VR knowledge – 1/5 Product knowledge – 1/5 Airtime knowledge – 2/5 Questioning ability – 1/5 Sales ability –
Mystery Caller: Samsung Galaxy S7
One of the standout device launches at this year’s Mobile World Congress was certainly the Samsung Galaxy S7. Can the networks persuade Mystery Shopper this is a device worth having? 5: Virgin There was no initiative to make the handset sound like a good flagship, as Samsung has been so keen to do through its
Mystery Shopper: Canary Wharf
Mystery Shopper’s girlfriend is leaving the country to work for a few months. He needs a temporary SIM with cheap bundles for calls and texting, but it has to be a 30-day rolling contract. What can the networks offer him? 5:Three Product range – 1/5 Product knowledge – 2/5 Airtime knowledge – 1/5 Questioning ability
Mystery caller: big data bundles
Mystery Caller’s handset contract is coming to an end. He wants to keep his phone and get a new SIM- card with a massive data allowance. What can they offer him? Can Mystery Caller grab a bargain? 5: Virgin She asked me for my number and birthday. I asked why she needed both. It was
Mystery Shopper: Hampstead
The iPhone SE is the latest device from Apple. It’s one of the cheapest iPhones currently on sale but is it just as good as the 6 or 6S? What kind of deals will the networks offer Mystery Shopper? 5: EE Product range – 1/5 Product knowledge – 2/5 iPhone knowledge – 1/5 Questioning ability –