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Ofcom hands EE £1m fine over customer complaint failings
Operator failed to comply with regulatory rules around customer rights around unresolved complaints
Three adds 8GB tariff for PAYM to “vary” data packages
Research from operator found fear of exceeding data allowances makes 68 per cent of Brits avoid using phones
Dixons Carphone eyes 500 store US tie-up with Sprint
Initial pilot will see 20 Sprint-branded stores opened and if successful, a joint venture will be created to support plans to roll out up to 500 stores
Tech Data Mobile makes Galaxy S6 edge available to resellers
Range available to order with immediate effect after it was named as one of four UK distribution partners by the manufacturer
O2 refreshes Galaxy S6 edge colour range
Green variant introduced, while black and gold models in 32GB also launched and replace white version
O2 lands exclusive on Microsoft Surface 3 4G
Latest tablet/hybrid from Microsoft to go on sale in the UK tomorrow
EE charging almost twice as much as rivals for service calls
Vodafone currently cheapest but is set to almost double charges to non-geographic numbers on August 10
Fonehouse appoints Stuart Joce as CEO
Former Digicel, A1 Comms and Three head joins high street retailer to take over the day-to-day running of the business
Android’s dominance over iOS continues to dwindle in UK
Sales share lead has halved over the past year, as Google OS also shows little improvement in Europe
EU roaming rates to be abolished from June 2017
Mobile phone users will pay the same price as at home for calls, texts and data when travelling within 28 member countries