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Vodafone to create over 2,000 UK customer service jobs
Roles will be spread across several contact centres over the next two years as part of a multi-billion pound investment
BT agrees to separate from Openreach
Both firms will separate this year but BT will continue to set budgets for Openreach BT has agreed to Ofcom’s conditions for a legal separation of it broadband division Openreach this year, after two years of negotiations. The agreement will transform Openreach into a “distinct company” according to Ofcom in a statement, with its own staff, strategy and management “to
O2’s Evans ready for the major challenges ahead
UK CEO discusses how it can overcome barriers in the operator segment and what the future holds
BT chairman Sir Mike Rake to step down
Sir Mike Rake will retire after 10 years at the helm with Jan Du Plessis to replace him
Exertis signs smart home agreement with Nanoleaf
The number of smart home partnerships established by the distributor now stands at more than 30
Three Reconnected scheme gives old mobiles to charity
57 per cent of Brits have old unused phones languishing at home
Jawbone customers outraged over lack of support
A call to the wearable specialist’s UK helpline confirms no support is available
Three billion VoLTE users by 2021
Global subscribers currently stand at 488 million
Exertis signs distribution deal with Netatmo
The partnership with the smart home specialist adds to existing smart home agreements with Alcatel, Belkin, Hive and Motorola
Daisy picks up two O2 Excellence Awards
Both awards recognise its connection growth and churn rate