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Contact centre software specialists Saascoms has won a National Innovation Award for Online Self-Service Experience for its Omnireach call centre conversational software.
The Google Pixel Fold is the most expensive phone to repair with an eyewatering bill of £1,177 at for a full repair including new screen and battery replacement
A third of UK businesses are still ignorant abut the discontinuation of the pubic switched network and chage to VoIP scheduled to take place by December 2025.
Virgin Media O2 chief commercial officer Rob Orr (main pic) has taken over as chief operating officer to replace Gareth Turpin who has left the business.
HONOR has commissioned Porsche Design to help create high-end smartphones. The first jointly-developed smart device will be unveiled next month in China. The Porsche subsidiary has created designs for premium devices for about 15 years including models from BlackBerry and Huawei. “HONOR is the perfect brand partner to drive innovation and combine exceptional design and
Dublin-based circular technology company Alchemy, has opened new offices in Dubai and Miami which it says will give it the capacity to process another one million devices annually. The company says it has now processed more than five million devices globally for a second life. Alchemy offers device warehousing, device triage and grading, reverse solutions
Vodafone has forced Virgin Media to withdraw an ad that claimed “Get the fastest WiFi Guarantee of any major provider”. Vodafone complained to the Advertising Standards Authority that the ad, which ran in July, was misleading and could be not be substantiated. The ASA agreed and ordered Virgin Media to pull the ad and ensure
Telecoms customers must be told upfront about any price rises their provider includes in their contract, under new consumer protection plans set out today by Ofcom. Ofcom is to stop telecoms companies from levying mid-contract price rises and introduce tougher protections for customers by banning this practice The new ruling woud apply to new contracts. A
Virgin Media O2 technical geniuses have developed 5G-connected drone that gets a signal from low-earth orbit satellites to help search and rescue teams in remote areas.
Nokia and BT Group have teamed up to build an ecosystem of developers to improve 5G monetisation.