Sim Local starts eSIM kiosk trial for long haul Heathrow passengers

Sim Local, the eSIM and travel SIM provider, has installed eSIM kiosks for outbound long-haul passengers at Heathrow. Travellers select a destination and a data plan and receive a QR code with instructions to scan the code for connectivity at their destination. This trial of self-service kiosks is located across each of Heathrow’s four terminals

BT fined £17.5m for 999 call-handling failures

Ofcom has fined BT £17.5 million for being ill-prepared to respond to a catastrophic failure of its emergency call handling service last summer after network disruption affected 14,000 emergency calls in June 2023 and lasted 10.5 hours  BT connects 999 and 112 calls in the UK and provides relay services for deaf and speech-impaired people.

Ofcom clamps down on mid-contract price rise clarity

Customers must be told upfront in pounds and pence about any price rises their provider includes in their contract, under new consumer protection rules announced today by Ofcom. UK phone, broadband, and pay TV companies will no longer be able to include price rises linked to future inflation rates in their contract terms. New Rules

Top Netherlands used iPhone reseller Renewd appoints administrator

Leading used iPhone reseller Renewd has gone into administration. Netherlands legal firm HVG Law, which specializes in technology and telecommunications, is handling the administration. Renewd issued a statement saying: “Renewd® has requested a suspension of payments to address the current challenges. Over the coming weeks, we will decide how best to proceed, with a full

Lifecycle CEO Kelvin Chaffer hands over the role to chief commercial officer Liz Parry

Bllling systems provider Lifecycle Software, has appointed chief commercial officer Liz Parry as its new Chief Executive Officer. She takles over from Kelvin Chaffer, who is leaving the company after 23 years to become CEO of group company Neural Technologies specialising in revenue assurance. Lifecycle is an online charging system, billing and business support solution

Virgin Media O2 wheels out the COWS for summer festivals

Virgin Media O2 will be deploying temporary wheeled masts at 29 festivals and special events and at 12 holiday destinations this summer. The temporary masts, known as Cells on Wheels (COW), are powered by a hydrotreated vegetable oil solution expected to save 300 tonnes of carbon dioxide equivalent. The network says this is around the