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Geek Squad at HSC
HSC is hoping to add to its customer training progÂramme by putting together a B2B version of Carphone’s ‘Geek Squad’ team of handset experts
HSC closes on ‘cloud’ deal with Microsoft
HSC is expected to partner with Microsoft to resell online cloud services from January
HSC closes on ‘cloud’ deal with Microsoft
HSC is expected to partner with Microsoft to resell online cloud services from January
Parallel Lines: Customer service is no longer just a contact centre issue
Azzurri Communications product development director Rufus Grig says organisations are increasingly paying lip service to the concept that everyone in the business should be focused on the customer
Arrow buys systems firm TMG
B2B dealer Arrow Communications has acquired national telephone systems, maintenance and network services provider TMG for an undisclosed fee
HSC tips tablets for 2011, but warning of copycats
Tablets will be a major part of HSC’s device distribution business in 2011, it said last week, as new vendors bring new devices to market, but analyst warns of cheap copycats
O2 and Orange in bumper HSC harvest
HSC said its increase in sales saw its principle network partners also take better business
21C in recruitment and spending spree
Vodafone platinum partner 21C Telecom is to implement a substantial acquisition and recruitment drive in the early part of next year as it looks to deliver additional products and services to customers
Focus 4U eyes 50pc growth
B2B fixed line and mobile dealer Focus 4U hopes to increase its customer base to more than 10,000 next year as it doubles staff and relocates
Distributor Avenir gets T-Mobile back
Airtime distributor to follow Mainline and Midland and start selling T-Mobile alongside its Orange contract, a result of the Everything Everywhere joint venture