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Call centre staff fueling fraudulent insurance claims, says CPP
Liverpool, Cardiff, Leeds and Glasgow among the worst areas for fraud
Five Vodafone dealers promoted to platinum status
CCS Mobile, One Point Comms, Pescado, Unified World and Totility move up to the top tier of operator’s dealer programme
Phones 4u profits down three per cent despite turnover rise
Phones 4u blames 2011 full year profit dip on increasing cost of paying out on insurance claims on more costly smartphones, but says that its retail business is healthy and growing
First European NFC-enabled SIM card launched
Orange France announces distribution of secure SIMs with technology to allow consumers to use NFC services on their mobiles
Boris Johnson opens Telefonica’s London Wayra academy
London Mayor opens Telefonica’s 10th incubator, which provides space in central London for 16 startups to develop products and services
RIM delays BlackBerry 10 and cuts 5,000 jobs
Manufacturer announces revenue fall of 33 per cent in first quarter of 2012
Google unveils Nexus 7 tablet
Google launches 7-inch tablet with 8GB version costing £159 to ship in the UK in mid-July
Three appoints Bryn Jones as new CTO
Virgin Media veteran comes into fill the role left vacant by Graham Baxter’s promotion last year
Samsung Galaxy Tab 10.1 sales banned in US
Court stops sales of the manufacturer’s tablet device while a decision is made on Samsung’s patent claim with Apple
Three the most complained about operator in Q1 2012
Complaints driven by disputes over charges and customer services, with O2 the least complained about mobile provider for the sixth successive quarter