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Ofcom tells industry to “up its game” on customer service
Tesco Mobile customers had the highest levels of satisfaction compared to the mobile sector as a whole (96 per cent)
CityFibre targets Thames Valley firms with superfast connections
Clients in a range of sectors, including health, IT, recruitment and financial services in the cities
Ofcom forces Openreach to lower broadband wholesale prices
The proposed rules will have prices slashed every year until 2020/21
CityFibre gigabit network goes live in Bracknell and Reading
Gigabit speeds could help the regions generate an additional £1.2 billion gross value added
Ofcom proposing compensation measures for landline and broadband customers
Providers would have to make cash payments or add a credit to a bill for slow repairs, missed deadlines and appointments
Ofcom fines Plusnet £880,000 for billing more than 1,000 former customers
Telecoms provider continued charging for landline and broadband services, totalling more than £500,000
MWC 2017: AdaptiveMobile warns operators about IoT risks
5G and network splicing open up new vulnerabilities to the Internet of Things
Timico secures £50m investment from Lyceum Capital
The cloud service provider will use the capital to fund future acquisitions
Olive gains Platinum Cloud Service Provider status from Mitel
Leading Vodafone partner becomes first UK company to hold company’s highest accreditation for the technology
David Howson to replace Alastair Mills as Six Degrees CEO
Mills, who founded the hosting and managed service provider in 2011, will become chairman