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Three finishes bottom of Ofcom customer service report

Research cites reception concerns by customers but operator said improving network coverage will be difficult without access to liberalised 2G spectrum  

  • Staff Reporter
  • 25 November 2011
  • News, Operators

EE in £875m debt refinancing facilities

New facilities to refinance some of the £1.25 billion shareholder loan provided equally on the company’s formation by its parent companies, Deutsche Telekom and France Telecom

  • Staff Reporter
  • 25 November 2011
  • Manufacturers, News, Operators

T-Mobile Vivacity Android handset goes on sale

Latest own-branded device on sale through T-Mobile’s direct sales channels, available from £10 a month on contract and £99 on prepay

  • Staff Reporter
  • 25 November 2011
  • Manufacturers, News, Operators

RIM and Telefónica launch mobile wallet trial

Telefónica Wallet for BlackBerry’ trial will take place in Spain and allow Telefónica employees to make purchases and sign into work

  • Staff Reporter
  • 24 November 2011
  • News, Operators

Network issues fixed – O2

O2 Customers are currently experiencing call dropping, low or no signal and SIM registration failure

  • Staff Reporter
  • 23 November 2011
  • Operators

O2 delivers first marketing campaign combining multiple services

House of Fraser campaign includes Wi-Fi, Priority Moments and location-based messaging

  • Staff Reporter
  • 23 November 2011
  • News, Operators

Strong Christmas sales expected by operators

O2 and Everything Everywhere say they both expect strong handset sales in the lead up to Christmas despite poor economic conditions

  • Staff Reporter
  • 23 November 2011
  • Dealers, News, Operators

Vodafone reveals six-month plan to topple O2 B2B lead

Enterprise director Peter Kelly reveals three-step mission to overtake O2’s business market share as dealer partners are assured One Net problems are now resolved

  • Staff Reporter
  • 21 November 2011
  • News, Operators

O2 appoints Heineken man as new head of sponsorship

Current Heineken Group brand director for Fosters and John Smith’s Mark Given will take up role at O2 on January 16

  • Staff Reporter
  • 21 November 2011
  • News, Operators, Retailers

Operators dismiss Ombudsman data concerns

Three, Vodafone, O2, Orange and T-Mobile all say they are doing enough to combat data bill shock

  • Staff Reporter
  • 18 November 2011
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