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Operator again the most complained about network, as O2 maintains status as least complained provider for seventh successive quarter
Operator to sell a newly launched HTC phone without a charger before the end of the year, encouraging customers to use existing equipment and be more environmentally friendly
Union claims operator is using compromise agreements to avoid having to give employees 30-day consultation period
Industry sources suspect network of giving financial assistance to chosen partners
Dealers face axe as operator looks to consolidate Orange and T-Mobile partner programmes
Thorsten Heins says no data or messages were lost earlier in the day, as outage left Vodafone customers in the UK without the use of email and internet
More than 30 mobile Wi-Fi hotspots provided to help them stay in touch with loved ones via Facebook, Skype, Twitter or email
Fraudulent message from o2shop@o2mail.co.uk leads to mock O2 website asking for customer log-in details
O2, Vodafone and EE all make lowest-spec version of Apple device available for free on some premium price-plans
Network records 3.7 times more data used on day of Ellie Simmonds world record than during Jessica Ennis’s gold medal winning performance