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Operators must invest to capitalise on M2M growth
Operators being urged to invest in more than just providing data connection as that’s where eventual revenues will lie
Three announce exclusive HTC Desire 610 in Coral (pink)
Operator agrees exclusive UK colour deal with Taiwanese manufacturer for mid range handset
Network exodus continues as Vodafone ditches Phones 4u
Vodafone also announces that it will be extending its arrangement with Dixons Carphone
Vodafone extends 4G to prepay customers
Deals available from £20, with those paying £30 or £40 receiving unlimited minutes, texts and either Spotify Premium or Sky Sports Mobile
EE lose employment tribunal amid claims of prank culture in call centres
Operator found to have unfairly dismissed former operations manager at Darlington contact centre after accusations of bullying weren’t dealt with.
O2 4G customer uptake double that of 3G in first year
Operator has more than two million 4G customers, as population coverage almost trebles compared with 3G in its first 12 months
EE 4G reaches more than 75 per cent of UK population
Operator has switched on 13 new towns and expects new 4G sites to cover an additional 300,000 people.
EE extends 4G roaming to further 12 countries
15 countries now have high-speed mobile internet roaming with ‘all major travel destinations’ expected to be active by the end of the year
EE tops RootMetrics study, as Vodafone remains bottom
Operator holds onto top spot in UK-wide performance testing by RootMetrics
EE introduce 50p queue jump charge for customer service calls
Customers can get priority service when calling EE contact centres