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O2 imposes pay deal despite rejection by retail staff
CWU says it has won concessions on how deal will be implemented
Three cuts complaints by being friendlier
Operator becomes least complained about network to Ofcom following the introduction of a number of new services and improvements, which it claims gives customers less reason to complain
Mobile coverage is most important thing for young home buyers
26 per cent of people over age of 55 also rank mobile signal strength as most important factor
EE doubles 4G base as revenues fall three per cent
Prepay customers plummet 12.5 per cent to 9.9 million but contracts grow by 4.7 per cent
Vodafone UK income falls by 3.2 per cent
Almost one million customers using 4G in the UK and outdoor population coverage now sits at 40 per cent
EE rolls out mobile payments on London rail network
Service to be available to more than 500,000 customers by the end of 2014
O2 handed ‘high assurance’ rating by ICO over data handling
Operator receives praise in an audit from the Information Commissioner’s Office on the steps it takes to safeguard customer data, which identified limited scope for improvement
EE launches bundle targeted at pop-up shops
Customers can add other business services, like a card reader, to its pop-up bundle offering
Vodafone targets rural coverage boost
Villages with poor coverage will get 3G thanks to femtocell technology
O2 launch unlimited European data roaming for £2
Pay monthly customers will be charged £2 whenever they use internet in Europe while pre-paid get 50mb for same price