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EE 4G reaches more than 75 per cent of UK population
Operator has switched on 13 new towns and expects new 4G sites to cover an additional 300,000 people.
EE extends 4G roaming to further 12 countries
15 countries now have high-speed mobile internet roaming with ‘all major travel destinations’ expected to be active by the end of the year
EE tops RootMetrics study, as Vodafone remains bottom
Operator holds onto top spot in UK-wide performance testing by RootMetrics
EE introduce 50p queue jump charge for customer service calls
Customers can get priority service when calling EE contact centres
EE tops UK call quality scores in latest Ofcom research
Operator scores 97 per cent for calls connected successfully across the UK, but more calls connected in urban areas on O2’s network
Operators demand EU rethink over crippling roaming costs
Roaming cuts wipe £42m from EE in H1 – Vodafone Group estimates billion pound losses; Network investment and staff employment could be at risk if roaming rules are unchanged
EE offers deal to B2B dealers who ‘lost millions’
Those affected by commission issues following the launch of EE’s brand in October 2012 now being offered settlements
O2 launches live Twitter TV vote to decide Priority offers
Campaign to run during ad breaks of two shows on E4 for 21 weeks to enable viewers to use unique hastags to decide which ASOS and Cineworld offers will appear in the app
EE launches two new mobile insurance plans
Full Cover for £10 month and Damage Cover for £6.50 a month, designed to minimise the stress of losing or breaking a device
Vodafone complete 4G voice trial
Operator now has 900,000 4G customers in UK with 40 per cent coverage who could benefit from calls