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A million people give up broadband as cost-of-living crisis bites

A million people disconnected their broadband in the last year because they couldn’t afford it according to research from charity Citizen’s Advice’s survey of 6,000 adults and 243 respondents who receive Universal Credit.

  • Staff Reporter
  • 19 May 2023
  • Government, MVNOs, News, News, Operators, Operators

Three has quickest customer call waiting times says Ofcom report

Three has the best customer service average response times of just 47 seconds according to Ofcom’s latest annual customer service report

  • Staff Reporter
  • 19 May 2023
  • News, Operators, Operators

BT Group to cut up to 55,000 jobs by 2030 for a “leaner business with a brighter future”

BT Group will cut up to 55,000 jobs by 2030 to reduce the current 130,000 number of employees to between 75,000 and 90,000. “The end of the 2020’s BT Group will reply on a much smaller workforce and a significantly reduced cost base. New BT Group will be a leaner business with a brighter future”,

  • Staff Reporter
  • 18 May 2023
  • News, Operators, Operators, Technology, Unified Comms

Talk Talk and CityFibre team up to offer range of Ethernet services to wholesale partners

TalkTalk and CityFibre have agreed a strategic partnership to accelerate their B2B Ethernet offering to wholesale partners.

  • Staff Reporter
  • 18 May 2023
  • News, Operators, Operators

Vodafone Group will slash 11,000 jobs over the next three years as business is ‘rebalanced’

Vodafone Group plans to axe 11,000 jobs over the next three years as new CEO Margherita Della Valle announces a “rebalancing” of the of the global company

  • Staff Reporter
  • 16 May 2023
  • International, MVNOs, News, Operators, Operators, Technology

Wizz Air to sell eSIM Go data packages directly from its app

Hungary airline Wizz Air has partnered with eSIM Go to allow Wizz Air passengers to buy and activate eSIMS to access mobile data services in more than 150 countries

  • Staff Reporter
  • 15 May 2023
  • Manufacturers, News, Operators, Operators, Operators

Virgin Media O2 added 297,000 mobile connections in Q1

Virgin Media O2 added 297,000 mobile connections during the first three months of the year. This includes connections from wholesale customers such as Sky Mobile.

  • Staff Reporter
  • 10 May 2023
  • Finance, Government, News, Operators, Operators

Italian network TIM gets €360 million loan package from European Investment Bank

Money will help expand 5G mobile coverage across Italy by the end of 2025

  • Staff Reporter
  • 9 May 2023
  • News, Operators, Operators

Three Q1 revenue up five per cent but slight rise in monthly contract churn

Three’s revenue Q1 revenue grew by five per cent to £610m, while margin increased by seven per cent to £389m according to figures released today,

  • Staff Reporter
  • 9 May 2023
  • News, Operators, Operators, Operators

Networks furious at Virgin Media O2 “misleading and confusing” accusations that customers are overpaying.

Vodafone, Three and BT have accused Virgin Media O2 of confusing customers with “misleading and incorrect information and chasing publicity with sensationalist headlines”.

  • Staff Reporter
  • 5 May 2023
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