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Ofcom unveils proposals to address “double payments” for mobile switchers

Regulator also revealed plans to tackle switching in fixed line and broadband markets

  • Staff Reporter
  • 29 July 2016
  • News, Operators

Vodafone Group appoints Serpil Timuray as chief of commercial & strategy

Timuray will leave her role as CEO of Vodafone AMAP, to be replaced by AccorHotels deputy chief executive Vivek Badrinath

  • Staff Reporter
  • 29 July 2016
  • News, Operators, Unified Comms

EE acquisition helps drive BT’s Q1 revenue growth by 35pc to £5.8bn

BT Group’s adjusted revenue rose 35pc to £5.8bn while EBITDA was £1.8bn for three months to June 30

  • Staff Reporter
  • 28 July 2016
  • News, Operators

O2 experiences best customer growth for 18 months in Q2

Operator added 240,000 customers in Q2 with record low contract churn, but revenue and profits fell

  • Staff Reporter
  • 28 July 2016
  • News, Operators

ASA slaps down Three over two ad complaints

Complaints about adverts for LG G4 across multiple platforms and for Three’s “All You Can Eat” data tariff upheld

  • Staff Reporter
  • 27 July 2016
  • News, Operators

O2 customer data being sold on dark net by cyber criminals

Phone numbers, email addresses, passwords and dates of birth most likely first stolen from gaming website XSplit three years ago

  • Staff Reporter
  • 26 July 2016
  • International, News, Operators, Technology, Unified Comms, Unified Comms

Ericsson boss Vestberg departs after sales fell more than 11pc

CEO leaves all assignments effective immediately. CFO Jan Frykhammar assumes CEO role while Swedish firm finds replacement

  • Staff Reporter
  • 26 July 2016
  • News, Operators

Uphill task for new Vodafone CEO after “disastrous” year

Nick Jeffery must rebuild operator’s reputation as customer complaints reach record highs

  • Staff Reporter
  • 25 July 2016
  • Distributors, News, Operators

Chess and Vodafone put bad blood behind them with airtime agreement

Decision marks significant u-turn by Vodafone, having controversially axed the distributor (then Avenir) in 2009

  • Staff Reporter
  • 25 July 2016
  • News, Operators

EE completes onshore CS plan for PAYM customers

500 new roles have been created by operator, with 550 more announced to tackle broadband complaints

  • Staff Reporter
  • 21 July 2016
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