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Approval for the Vodafone and Three merger is now in doubt as the Competition and Markets Authority (CMA) says it could lead to higher prices for consumers. Although a final decision is not expected until December 7, the CMA says it is now worried that the merger “could lead to millions of customers having to
Vodafone is promising contract customers a new phone every year without any early upgrade fees or remaining charges. They must exchange their existing device for an iPhone 16 or a model from its range of ‘Pristine’ refurbished phones. Under the Vodafone Xchange scheme customers can choose a phone with 0% APR and customisable upfront costs.
O2 customer experience slower file download speeds over 4G and 5G compared to other networks according to Ofcom’s latest ‘Mobile Matters’ report published today. The research, which is based on crowdsourced data supplied by Opensignal, analysed crowdsourced data collected between October last year and March, and highlights the varying experiences of mobile network users across the country. Ofcom
EE has launched a 5G standalone (5GSA) network across 15 UK cities, which should benefit from faster speeds, better coverage, and improved reliability. Standalone 5G allows networks to operate independently of 4G infrastructure. The network improves performance by using machine learning to manage energy consumption and optimise network reliability. The new system also includes “Network
Tesco Mobile Chief Customer Officer Rachel Swift has joined Virgin Media O2 as Brand and Advertising Director to lead brand strategy, loyalty, sponsorship and partnerships, and advertising, Her appointment marks a return to O2 where she was brand and creative Director for two years.. She has also held similar positions at John Lewis and Marks
Virgin Media O2 has introduced a new £10-a-month 10GB mobile plan to help people on low incomes. The 30-day rolling contract, called the O2 Essential Plan, is available to new and existing customers who receive Income-based Employment Support Allowance, Jobseeker’s Allowance, Income Support, Pension Credit, or Universal Credit. EU roaming is included at no extra
Three UK has revised its pricing structure to show annual price increases outlined in “pounds and pence” determined by tiers based on the data allowance of each contract. Each year mobile customers will see the following increases depending on their data allowance. 4GB or less: £1 more a month, 5GB-99GB: £1.25 more a month, 100GB
The Competition and Markets Authority needs another three months to produce its findings on the proposed Vodafone and Three merger. The original period for the CMA’s report to be prepared and published was September 18. This has now been extended to December 7. Inquiry group chair Stuart McIntosh stated that this was because the Inquiry
Regulator calls for evidence on innovative solutions to disrupt UK mobile number spoofing from abroad and mobile messaging scams Phone companies will have to identify andblock calls from abroad under strengthened industry guidance introduced by Ofcom to protect the public from scam calls. Current rules do not require operators to block all calls from abroad
Vodafone and Virgin Media O2 have reached a new agreement for Cellnex UK to provide them with tower infrastructure and associated services. Cellnex is a European and UK independent owner and operator of wireless telecoms infrastructure. It manages more than 138,000 sites in 12 European countries, mainly in Spain, France, the United Kingdom, Italy, and