Networks remind new councillors of the need for effective connectivity strategies

Mobile network operators are urging newly-elected local councillors to put digital policy and connectivity strategies high on their agenda as they start their new terms. “We congratulate all newly and re-elected councillors in England’s local elections and are encouraging every councillor to actively support our ongoing campaign to fund and roll out local Digital Champions”

Virgin and O2 top Ofcom most-complained-about mobile operator list

BT Mobile, Virgin Mobile and O2 were the most complained-about mobile operators according to Ofcom’s latest report about telecoms and pay-TV providers A Virgin Media O2 spokesperson said:“Our number one priority is serving our customers. We’re investing in every area of our business to create an excellent customer experience, with complaints down across the board

Virgin Media O2 accuses other networks of ripping off customers by not switching them to cheaper tariffs after paying for devices.

Virgin Media O2 UK says consumers are being “swindled” by networks charging for phones they have paid for. But Vodafone calls this claim ‘incorrect and misleading’ Virgin Media O2 says UK consumers are spending millions of pounds buying their smartphones twice over”.  “Three of the four UK mobile network operators EE, Vodafone, and Three, are