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Virgin promotes Annie Brooks to director of mobile role
Head of mobile product and commercial and company veteran replaces Jamie Heywood, who has left the business after a decade
Staff Reporter
Operators demand EU rethink over crippling roaming costs
Roaming cuts wipe £42m from EE in H1 – Vodafone Group estimates billion pound losses; Network investment and staff employment could be at risk if roaming rules are unchanged
EE offers deal to B2B dealers who ‘lost millions’
Those affected by commission issues following the launch of EE’s brand in October 2012 now being offered settlements
Nokia Lumia 930
It’s the smartphone the Windows Phone range has been crying out for bringing the Lumia brand closer to the competition
Mystery Caller: Prepay handset for the elderly
This issue Mystery Caller is shopping on someone else’s behalf. Grandma needs a new phone so I’m looking for a cheap and easy one for her to use. The only problem is she doesn’t want to be tied in to a lengthy contract, so it’s prepaid handsets only
Mystery Shopper: Streatham
Mystery shopper wants a phone that is perfect for his grandmother, an older member of the community, but does not want to be tied in to a lengthy contract. Can our retailers find him something that’s cheap and easy to use?
Giffgaff users slam poor service quality
A number of users complaining of poor download speeds as firm introduces traffic management policies
Olive beats 900 tech companies to best website award
B2B dealer rated above firms such as Ingram Micro, Mitel, Cisco, Gamma and Peach Telecom by TECHtionary, which says it excels in navigation, clarification, infographics and animation
First day of trading for retail giant Dixons Carphone
First day of trading for UK’s biggest electronics retailer following £3.8 billion merger completion. Seven Dixons Carphone stores open today – 23 more by end of the year. All UK Dixons stores to eventually c0-brand
O2 launches live Twitter TV vote to decide Priority offers
Campaign to run during ad breaks of two shows on E4 for 21 weeks to enable viewers to use unique hastags to decide which ASOS and Cineworld offers will appear in the app