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Staff Reporter

Brightstar Corp. appoints Emer Timmons as CMO and president of strategic sales

Telecoms veteran joins from BT after more than a decade at the UK giant

CEO leaves all assignments effective immediately. CFO Jan Frykhammar assumes CEO role while Swedish firm finds replacement

Nick Jeffery must rebuild operator’s reputation as customer complaints reach record highs

Decision marks significant u-turn by Vodafone, having controversially axed the distributor (then Avenir) in 2009

Following as major reshuffle of operator CEOs, James Pearce says constant dialogue with channel partners and customers should be a top priority

Operator says customers will see improvements as it tops broadband complaints rankings for eighth straight quarter

Operating margins shrank from 18 per cent to 12pc as it moved in to high-end market

Outgoing chairman Sir Mike Rake said telecoms giant may set up separate board ahead of Ofcom decision on future of infrastructure division

UK business continues to struggle as billing system issues rumble on

IDC warns market growth for this year could be “muted” as Watch improvements aren’t expected until early next year