Staff Reporter

Joined: 1 September 2025
Articles: 22670

News, Operators

Vodafone Business signs five-year deal with ServiceNow to supercharge enterprise customer care with AI

Vodafone Business has signed a five-year agreement with cloud-based A! specialist ServiceNow for a new AI-driven customer service platform for enterprise clients. ServiceNow clients include Fortune 500 companies such as Coca-Cola, Siemens. Vodafone Business will use the platform to introduce intelligent automation, accelerate issue resolution, and drive proactive service management across customer touchpoints. Machine learning and

Staff Reporter
24 April 2025

Analysis, Operators

Analysis: Why the Three brand is likely to meet the same UK fate as the T-Mobile and Orange brands

How can the Vodafone, Three, SMARTY, VOXI, and TalkMobile brands all coexist in harmony? The truth is—they can’t. Duplication will have to go, and some brands won’t make it predicts Graystone Strategy founder and MVNO expert JamesGray

Staff Reporter
23 April 2025

News

Streetlights go smart to boost Oxford mobile coverage

Oxford’s streetlights are being transformed into mobile signal boosters.

Staff Reporter
23 April 2025

News, Operators

Telford and Guildford next in line for Virgin Media O2 3G shut down.

Virgin Media O2’s 3G network will be switched off in Telford and Guildford in July, and in Torquay in August,

Staff Reporter
22 April 2025

News, Operators

Ofcom bans ‘Global Title’ leasing to shut down criminal phone hacks

A secret weapon used by cybercriminals to hijack calls, spoof telephne numbers, steal security codes, and even track people’s physical locations is being shut down by regulator Ofcom.

Staff Reporter
22 April 2025

Analysis, MVNOs

Analysis – eSIM is transforming enterprise mobility and IoT at scale

Once seen as a niche feature for digital nomads and international travellers, eSIM suddenly become a mainstream standard writes Jacques Bonifay, CEO and co-founder of Transatel and a pioneer of an early pioneer of eSIM technology In September 2022, Apple changed the game by launching the first eSIM-only iPhone in the U.S. But the groundwork

Staff Reporter
17 April 2025

Distributors, MVNOs, News

MVNO giffgaff enters fibre broadband market with customer-led trial phase

Telefonica-owned MVNO giffgaff is expanding into home broadband with a trial phase and is inviting up to 500 customers to test the product. The trial offers 12 months of broadband at just £10 per month, with fibre speeds of 500Mbps. Participants will also receive a £100 reward in exchange for feedback. The new service will

Staff Reporter
15 April 2025

Manufacturers, News

Samsung takes global lead in Q1 shipments as US-China tariff tensions loom – IDC

Samsung reclaimed the top spot in global smartphone shipments for Q1 2025, driven by strong performance across both its premium and mid-range segments, according to IDC’s Worldwide Quarterly Mobile Phone Tracker.

Staff Reporter
14 April 2025

News

Now Trump denies smartphone exporters are off the hook for punitive tariffs

President Donald Trump has now denied that the US government officially removed mobile handsets and key electronic components from its list of tariffed goods on Friday.

Staff Reporter
12 April 2025

Manufacturers, News

HONOR unveils £250 mid-range 400 Lite 5G with 108MP camera and AI button

HONOR has launched £250 mid-range smartphone featuring a 108MP main camera, a dedicated AI camera button, and a 6.7-inch AMOLED display. The 400 Lite 5G introduces an AI Camera Button, offering quick access to photography tools and Google Lens. A short press opens the camera, a tap takes a photo, and a longer hold starts

Staff Reporter
11 April 2025