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Orange the most complained about operator in Q4 2011
Sharp rise in complaints against Orange driven by announcement to increase its monthly plan prices for all customers
Staff Reporter
Mainline’s T-Mobile connections up 39pc on average a month
Everything Everywhere distributor says ongoing growth is down to network’s propositions and its own Mainline-exclusive incentives to its dealer base
Ratings agency urges caution on Phones 4U expansion
Agency urges caution on expansion, but says business remains resilient in challenging conditions
Helping customers to help themselves
TMTI revolutionised customer services with its telephone helpline ‘human manuals’, and the firm is now looking to the future with app-based solutions for smartphones and tablets. Jasper Jackson finds out more
France Telecom-Orange promises LTE rollout across EU by 2015
France Telecom-Orange tells EU it will have rolled out LTE technology across its markets by 2015 but says “a great deal†must still be done
Daisy forms new specialist partner support team
Specialists in data, hosted IP telephony and data selected to underpin product growth within company’s indirect channel
Re-Tales: Deal makers (12/03/12)
A round-up of deals available from mobile retailers online and on the high street
Samsung Mobile in Honda Superbike deal
Samsung logo will appear on Honda British Superbike team bikes, pits and hospitality suites as part of two year deal
New Apple iPad hits record three million sales since launch
Latest iPad from the US manufacturer becomes its fastest selling tablet device to date
Windows Phone 7 outsells Symbian for the first time
Nokia and Microsoft’s partnership showing signs of encouragement but Android continues to be the dominant OS player, taking almost half of the share in the UK