Operators - 33 - Mobile News

EE completes onshore CS plan for PAYM customers

500 new roles have been created by operator, with 550 more announced to tackle broadband complaints

Voda best network at O2 Arena, while EE tops RootMetrics study at Wembley

EE was also ranked fastest at Chelsea’s Stamford Bridge stadium in latest test results from network-testing firm

Vodafone UK hits 101 4G roaming destinations

Operator offering this service in more places than any of its rivals, with 27 new countries added

Vodafone first UK operator to use Cisco SON technology to give customers ‘superior voice quality’

The operator claims the technology will give all its customers ‘superior voice quality’

Exclusive: Anywhere SIM signs first major retail deal with Argos

The MVNO’s products will be available both in-store and online from the retail giant

Pokemon Go causes 60 per cent rise in power bank sales for Carphone

The largest contributors to the increase were stores in Devon and Cornwall

Vodafone UK chief Hoencamp departs for Netherlands CEO role

Hoencamp steps down from UK operations to head up Netherlands JV with Liberty Global, and is replaced by Group enterprise chief Nick Jeffery

O2 power bank sales surge 33pc off back of PokÃ©mon GO craze

Mobile operator now offering bundle costing Â£49.99, consisting of a power bank, speaker and selfie stick – a saving of more than Â£20

Operators offer credit for customers caught in Bastille Day massacre

More than 84 people were killed when a truck ploughed through a crowd during Bastille Day celebrations in French city of Nice

O2 CEO Ronan Dunne to be replaced by CFO Mark Evans

Evans will take over on August 1, with Dunne stepping down after more than eight years in charge

O2 Travel service now covers 73 countries around the world

The service gives pay monthly O2 customers an allowance of 120 minutes and 120 texts to be used daily whilst abroad

Onecom wins Total Comms award at Vodafone conference

Platinum Partner of the Year gong went to Qualitel, while iTalk, Rock Networks, Trinity Maxwell and 4G Mobile and Data also took home awards

Vodafone now stocking Sony Xperia E5 handset

O2 and Carphone Warehouse are also selling the mid-range device from the Japanese manufacturer

Over 350,000 EE customers download Pokemon Go in a day

The latest game in the Nintendo franchise was launched in the UK yesterday (July 14)

Vodafone unveils VPS revamp at annual conference

More than 100 indirect partners were invited to VPS Conference to hear plans to move Vodafone’s partner programme to a more UC-based setup

Lenovo claims new Moto G4 Play and E3 handsets offer ‘more choice and value’ than premium alternatives

The E3 will be available from September, whilst the G4 Play has been given a release date of August

Three quarters of businesses claim IoT is critical to future success

Fourth survey by Vodafone reveals nearly nine in ten investing in IoT have increased their budgets over the last 12 months

EE launches improved partner portal to “drive up” B2B sales

Resource for B2B partners aimed at providing them with tools to drive up sales

Hutchison opens European data roaming for Google MVNO

The new partnership will allow Project Fi customers in the US to use data services across Europe

GSMA launches tool to measure ability to connect to mobile web

Online resource enables users to view how effective the connection is in 130 different countries

The business of Brexit: Bosses give their views

The telecoms industry’s leading players give their views on the UK’s exit from the European Union and how it might affect business

Truphone chairman Steve Robertson quits MVNO

Former CEO steps down after five years and has also resigned from his position as a director

EE launches exclusive BT Sport offer for mobile customers

New and existing pay monthly customers will get six months of free access to BT Sport app

Vodafone still the most complained about mobile operator

Network received 29 complaints per 100,000 customers in Q1 – more than its six rivals put together

Former Vodafone consumer director Gopalan joins DT

Srini Gopalan also spent three years as CMO at T-Mobile UK, and will become a board member at German telecoms giant

Vodafone launches programme to improve indoor coverage in rural areas

Community Indoor Sure Signal scheme will provide services to 100 communities in mobile coverage ‘not-spots’

Hollywood actor Ryan Reynolds fronts latest BT advert for Smart Hub

It is the latest in BT’s ‘behind the scenes’ advertisement series, which has previously featured Alec Baldwin, Willem Defoe, Rebel Wilson and Ewan McGregor

Vodafone slapped with £2,500 fine for roadworks violations

Transport for London prosecuted operator for failing to give notice of works in South London

O2 could offer customers shares as part of IPO

Reports claim operator could launch £10bn float by the end of the year

O2 to extend apprenticeship scheme with 33 new roles

23 of the new apprentices will be based in Slough head office, with the remaining 10 trained as Guru’s in stores across the country

Compare52 signs airtime agreement with Tech Data

TDM’s reseller partners will be able to offer airtime through Manchester-based firm’s widget

Former Vodafone UK exec Rose to become Microsoft UK CEO

Rose left the operator in April and will replace Michel Van der Bel from November 1

Vodafone adds inclusive roaming to pre-paid Big Value bundles

Throughout July and August, customers will receive 100 minutes, texts and 500MB of data while roaming in over 40 countries

Glastonbury is “best connected festival” in world, EE claims

Festival-goers used 25TB of 4G data whilst visiting Worthy Farm, up 130pc year-on-year

EE scraps charges to and from Turkey to support those affected by bombings

The attack in Istanbul Ataturk Airport has claimed the lives of 41 people

Telefonica to axe O2 sale plans following EU referendum result

Reports claim the Spanish operator has ditched plans to offload its UK arm after UK voted to leave the European Union

Vodafone and Three waiving charges to and from Turkey following terrorist attack

The attack in Istanbul Ataturk Airport has claimed the lives of 41 people

Vodafone Group HQ could leave UK due to Brexit vote, but Newbury office is safe

The news follows Vodafone CEO Vittorio Colao admitted vote to leave EU would make things “more difficult” for the operator

Mainline and Daisy set to acquire Exertis airtime base

Exertis has agreed to sell its airtime business to rivals Mainline and Daisy. Exertis entered the airtime space three years ago, amassing a base of around 22,000 connections across Vodafone, O2 and EE. At its peak, it was connecting 1,500 SIMs a month on average. It confirmed last month it planned to exit the market

Reaction: Can Huawei really overtake Apple and Samsung?

Industry analysts respond to Hauwei’s ambitions to rule the smartphone world

Wileyfox Sparks new life into smartphone market with “killer priced” range

New trio of Spark devices go on sale from next month. British manufacturer is targeting two million sales by next year, up from 250,000 in its first

O2 wins Customer Focus Award at HSBC Franchisor of the Year ceremony

The operator was recognised for its level of customer service

Xperia XA now available from operators and retailers

The handset was launched in February at Mobile World Congress in February

Vodafone investing £15m to improve its customer service

Operator adds 600 new customer service advisors and 72,000 extra hours of training

‘Rose Gold’ Sony Xperia XA now exclusively available at Carphone

Sony’s latest flagship was first unveiled at Mobile World Congress in February

Mixed reaction from industry as UK votes to leave EU

51.9 per cent of the UK voted in favour of leaving the European Union

BT to launch UK’s ‘most powerful’ WiFi router this summer

The broadband provider claims the device will offer faster speeds than products from its rivals

Telefonica “considering” stock market float for O2

UK operator confirms its Spanish parent company is looking at plans to offload shares in its UK arm with an IPO