Subscribe For Free

Three UK zero-rates NHS video consultations during coronavirus

Paul Lipscombe
May 1, 2020

The operator has launched zero-rating to save customers data usage 

Three UK has announced that its customers can attend virtual NHS outpatient appointments without eating into their data.

The operator has launched ‘zero-rating’ on NHS video consultations provided by Attend Anywhere in response to the current coronavirus outbreak.

These consultation videos are available via Attend Anywhere for people in England, Scotland and Wales to help reduce face-to-face appointments at NHS hospitals.

According to Three, 70 per cent of patients spend an average of 20 minutes during each video appointment using their mobile phone.

Three has said that the zero-rating applies to all Three customers, whether on monthly contracts or pay-as-you-go deals.

Three UK and Ireland chief executive officer Robert Finnegan said: “The NHS and its staff are doing an incredible job on the frontline of the fight against coronavirus. We are happy to support them and our customers in being able to access video consultations regardless of whether they have data allowance or not.”

Share this article