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Tesco Mobile added over 200,000 new pay-monthly subscribers and boosted its market share by 12 per cent last year.
The network, which recently renewed its network agreement with Virgin Media O2 for another 10 years. also improved its churn rate and now claims to be the UK’s largest MVNO with 5.5 million customers.
Tesco Mobile says it is one of the only networks that offers frozen prices. Customers signing up to a Clubcard Price deal have their basic monthly usage price unchanged for the length of their contract. Customers get roaming at no extra cost when travelling in 48 destinations in the EU and beyond until 2025.
Jonathan Taylor, CEO of Tesco Mobile commented, “Our commitment to customer satisfaction, providing supermarket value and being the most helpful network has propelled us to new heights. Our focus remains delivering value, connection, and an unparalleled customer experience. With the recent announcement of our Joint Venture extension for a further 10 years, we couldn’t be more excited with what’s to come”