Likewize has struck a partnership with insurance company Aviva to provide device protection insurance services in the UK.
The partnership will span mobile phones and gadgets, with Likewize in charge of managing claims handling and resolution of behalf of Aviva, within the banking sector.
Likewize, which was previously branded as Brighstar has transformed from a distributor towards a tech protection and support company in recent years.
As part of the tie-up, Aviva’s clients will be able to receive access to insurance, repair, upgrade and premium tech support services from Likewize. A dedicated customer team will be created by Likewize to support Aviva’s customers.
“There are great synergies between Likewize and Aviva and this announcement provides the platform to build a long-term partnership between the two brands,” said Likewize executive vice president Gerry O’Keeffe (pictured).
“After a very successful recent launch we’re focussed on delivering exceptional service for Aviva’s clients, continuous innovation and leveraging our extensive portfolio of services.”
Aviva UK general insurance MD Owen Morris added: “This partnership provides us with a great opportunity to work with a leading technology protection provider to deliver excellent customer service for our partners and their customers.”
Aviva supports 18.5m customers in the UK, Ireland and Canada.
