This week Mystery Shopper visits Durham, the land of the Prince Bishops, to look for a princely phablet. So, what is the largest device our favourite retailers can offer and can they sell it for a reasonable price?

It may not set the world on fire (ho ho), but Amazon’s debut smartphone has some slick 3D tricks up its display. Amazon Store addicts will be enthralled. The rest of us will probably go ‘meh’

Sony released its new flagship Z3 and Z3 Compact last month and Mystery Shopper wants one. Can the sales staff find a deal or convince him to take an alternative device or brand instead?

BlackBerry hopes its latest device can help it to soar again, but will the Passport’s odd design ground this flight of fancy before it’s even taken off?

Operator to take on BT and Sky after ‘reinventing’ the viewing experience with EE TV

A new iPhone is on the market and millions have rushed out to buy the device. Mystery Caller is one of those millions – but what can our CSAs offer him?

Thousands of Apple fans storm Regent Street as the iPhone 6 and iPhone 6 Plus go on sale

Analysts says latest models are almost identical to the 5s while dealers fear supply shortage

Mystery Shopper needs to buy a phone for a student and wants a decent smartphone with lots of data but on a tight budget of £30 per month. Can our retailers give any student discounts to seal a deal?

Mobile News hits the high street to see how far retail sales staff can be pushed to secure a new contract sale

Mystery Caller needs a phone with a top of the range camera but only wants to pay around £30 per month. Can our sales find me a great snapper but stick within my pricepoint? Can they explain why the camera is great?

Today marks the one year anniversary since O2 and Vodafone began offering 4G services. Paul Withers asks the market what the operators have achieved and brought to the market

Retail giant officially launches in a move it says ‘creates an organisation for the future’

PMGC Technology CEO Jason Yeomans has always lived life in the fast lane. He provides us with an insight on his career from a teenager to the current day

This issue Mystery Caller is shopping on someone else’s behalf. Grandma needs a new phone so I’m looking for a cheap and easy one for her to use. The only problem is she doesn’t want to be tied in to a lengthy contract, so it’s prepaid handsets only

Mystery shopper wants a phone that is perfect for his grandmother, an older member of the community, but does not want to be tied in to a lengthy contract. Can our retailers find him something that’s cheap and easy to use?

The HTC One (M8) knocked our socks off a few months ago, so can this compact version impress as much as its big brother did?

But is it just another smartphone with ‘quirky little features’? Is it too expensive or just too late?

Just when we thought all of the year’s best Android phones had been unveiled, the LG G3 goes into battle with the HTC, Samsung and Sony flagships. The choice gets ever harder…

Since the start of this century, the manufacturer’s glories have gone from minimal to non-existent. The big question about the ‘untouchable’ of the 1980s centres on its future – and does it even have one?

Galaxy Tab S ‘raises the bar’ of the tablet viewing experience – for other manufacturers to follow

Mystery Shopper is getting a Samsung Galaxy S5 but is worried about online security and sensitive work files on the Android OS. Can the retailers put a worried mind at ease and offer the right security package?

Firm vows to educate the market on its breadth of services as part of brand refresh; Admits UK perception needed improving following the purchase of BrightPoint in 2012

Mystery Shopper wants a smartphone but has no idea which one. He has a £30 budget – but can our retailers convince him to take a more expensive device, and are retail outlets still driven by sales?