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Mystery Caller: Lesser known handsets
Mystery Caller is bored of the traditional brands like Apple and Samsung and wants something less well known. What do the advisors think are “alternative” brands and can they sell them well?
Device Review - Mobile News
June 24, 2015
Mystery Shopper: Ealing Broadway
All of the retailers have said they are stocking the LG G4 handset, and Mystery Shopper wants one. Do they all have them in stock, and if not, what alternative will they offer?
Device Review - Mobile News
June 23, 2015
EE gets in on the camera action
Operator launches world’s first 4G live action camera to spearhead connected device strategy
Features - Michael Garwood
June 22, 2015
Microsoft Surface 3
The Surface 3 is an attempt to turn the Surface Pro line-up into a more manageable device
Device Review - Mobile News
June 22, 2015
Mystery Caller: Two-day battery life
Mystery Caller is fed up with charging his phone every night and wants a device with at least a two-day battery life. Can the sales staff set realistic expectations and find the right device?
Device Review - Mobile News
June 9, 2015
Mystery Shopper: Reading
Mystery Shopper is looking for a smartphone with a battery life that lasts him at least two days. Is this realistic and, if not, can the retail staff find the next best thing to keep him happy?
Device Review - Mobile News
June 9, 2015
Device Review: LG G4
The fourth generation of LG’s high-end G series hit the sales floor late last month, but does the £499 price have the power to unsettle rivals Apple and Samsung?
Device Review - Mobile News
June 8, 2015
Resellers must adapt or face extinction
The market is changing and resellers must change with it says Ingram’s Obang-Oyway
Features - James Pearce
June 8, 2015
Lyca pushes the boat out to hit 20m customer goal
MVNO launches tansatlantic ‘Lycamobile Racing’ powerboat team to help boost brand awareness and sales in the UK and US. Editor Michael Garwood reports
Features - Michael Garwood
May 29, 2015
O2 CEO tells rivals to mind their own business
Ronan Dunne claims Q1 financial results show operator remains united ahead of impending sale to Hutchison Whampoa
Features - Paul Withers
May 29, 2015
Watch this space or time to move on?
The wearables market is poised for incredible growth over the next few years but the long term future still remains clouded with uncertainty. Pádraig McGarrigle investigates
Features - Alex Yau
May 27, 2015
Industry thumbs up for Tory election win
A return to power for the Conservatives – this time as a majority government – finds favour among dealers in the telecoms industry finds James Pearce
Features - James Pearce
May 26, 2015
Mystery Shopper: Woking
Mystery Shopper wants to buy a tablet with a data connection as a present for a young relative. Can our retailers find him a good deal and explain what parental controls are available?
Device Review - Paul Withers
May 26, 2015
OnePlusOne = excitement
It’s a new entrant into the market and very little is known about it, but the start-up’s smartphone still fares well against more established competitors
Device Review - Paul Withers
May 26, 2015
Mystery Shopper: Northampton
Mystery Shopper has high expectations. He wants a new pay monthly phone with at least 4GB of data, but wants it for under £30. Can our retailers find him a bargain?
Device Review - Paul Withers
May 21, 2015
Samsung Galaxy S6 edge
The Galaxy S5 from last year was underwhelming and played a part in the manufacturer’s global market share slipping. Can the Galaxy S6 edge help to turn around its fortunes?
Device Review - Mobile News
May 21, 2015
Excalibur sharpens up for B2B assault
With a new management team in place, Vodafone Platinum Partner Excalibur has set its sights on trebling turnover. Padraig McGarrigle reports
Features - Alex Yau
May 11, 2015
LG is going hell for leather with the G4
LG’s latest device impressed the audience at the European launch in London; Analysts laud G4’s “great” design as LG moves away from “cold monolithic slabs”
Features - Michael Garwood
May 11, 2015
Mystery Caller: S6, S6 edge and HTC One M9
With each new generation of handset comes a new flagship, this time the One M9 from HTC and the Samsung Galaxy S6 and S6 edge. Can the sales staff explain the differences between the new devices?
Device Review - Mobile News
April 29, 2015
Mystery Shopper: Eastbourne
Each year Mobile World Congress brings a new range flagship from the big manufacturers. Mystery Shopper wants to know what the latest devices from HTC and Samsung have to offer.
Device Review - Mobile News
April 29, 2015
£34 billion reasons to sell mobile accessories
Demand is at an all time high with margins of up to 50 per cent per product, Padraig McGarrigle looks at why there has never been a better time to push accessories
Features - Alex Yau
April 29, 2015
Mobile News feature: HERE today, gone tomorrow
Nokia has announced a “strategc review” of its mapping business and plans to sell HERE just eight years after buying it for £5bn
Features - James Pearce
April 29, 2015
Mystery Caller: Water-resistent phones
Mystery Caller has lost his third phone to water damage in as many years and wants a waterproof or water-resistant device for below £30 per month. What can the sales staff come up with?
Device Review - Mobile News
April 16, 2015
Mystery Shopper: Clapham
Mystery Shopper needs a device that can survive exposure to water after a few unfortunate incidents. Can the retailers explain what an IP rating is and find a device that can endure a quick swim?
Device Review - Mobile News
April 16, 2015
Clock is ticking for smartwatch space
The Apple Watch will play a critical role in the future of the smartwatch market
Features - James Pearce
March 30, 2015
Samsung Galaxy Note Edge
It has a cool Edge with plenty of innovations including a camera relocated on to the spine and away from the clutter. Could this be a device the company’s boffins have thrown at the wall that will stick?
Device Review - Paul Withers
March 30, 2015
Michel: Brightstar is now a winning force in the UK
Major contract wins, closer relationships and brand investments help drive firm forward
Features - Paul Withers
March 20, 2015
Ingram ready to take on the world
Deal with Anovo will help drive business and boost appeal across its 170 markets
Features - Michael Garwood
March 19, 2015
Exclusive: New Brightstar CEO Patel can’t wait to get started
He gives his first UK interview to Mobile News editor Michael Garwood, providing a glimpse of what we can expect u8nder his leadership
Features - Michael Garwood
March 18, 2015
Mystery Caller: Phone for documents and social media
Mystery Caller is hitting the General Election campaign trail and needs a phone to share documents and updates on social media. Can our networks tick the right box?
Device Review - Mobile News
March 16, 2015
Mystery Shopper: Swindon
The General Election is nearly on us and Mystery Shopper is on the campaign trail. We need a phone good for social media and documents but for under £100 per month
Device Review - Mobile News
March 16, 2015
Google Nexus 9 doesn’t cut corners
It is smaller than its predecessor but is a HTC device making it a ‘dream partnership’
Device Review - Mobile News
March 16, 2015
Mystery Caller: Handsets for visually impaired people
Android and iOS devices both include a range of features for people with visual impairments. Mystery Caller wants to know what these are. Can the CSAs tell him?
Device Review - Mobile News
March 16, 2015
Three CEO reveals his big mast-er plan
Dyson may stick with EE should Hutchison’s £10.25bn O2 acquisition complete
Features - James Pearce
February 17, 2015
Mystery Shopper: Guildford
Mystery Shopper wants to know what features are available on modern smartphones for those with sight problems. What do the sales staff know about accessibility and can they demonstrate it?
Device Review - Mobile News
February 17, 2015
Mystery Caller: Phone and fitness tracker
Mystery Caller has had a bit too much Christmas cheer and has piled on the pounds so wants a new phone and fitness tracker to go with it. What can our CSRs tell him about wearables?
Device Review - Mobile News
February 6, 2015
No one expects the Spanish acquisition
Industry analysts give their views on Hutchison’s proposed takeover of O2 UK and its chances of success
Features - James Pearce
February 3, 2015
Mystery Shopper: Redhill
Mystery Shopper got a brand-new a new LTE-enabled Nexus 9 tablet for Christmas but there was no SIM card. Can our retailers find a good SIM deal and explain network locking as well
Device Review - Mobile News
February 3, 2015
Samsung Galaxy Note 4
The Samsung Galaxy Note 4 has been hailed as the phablet with the class-leading screen and display with the best implementation of a stylus. Our resident geeks on What Mobile put the claims to the test
Device Review - Paul Withers
February 2, 2015
Mystery Caller: Rugged handsets
Mystery Caller is a bit clumsy and has dropped his phone, smashing the screen. This is the third time this year he’s broken phone and he wants something more robust
Device Review - Mobile News
January 30, 2015
“Dad? You know that phone idea you had?”
How Sir Ernest Harrison’s son Michael sparked off a revolution in technology
Features - Paul Withers
January 20, 2015
Mystery Shopper: Covent Garden
Mystery Shopper is fed up of devices that break easily and wants a smartphone that is a bit more durable. Can our retailers finds a good device that won’t break every time it is dropped
Device Review - Paul Withers
January 19, 2015
2014: Year in Review – Q3
The last 12 months have seen some tectonic shifts not least with the disappearance of Phones 4u and Nokia (in handsets) from the mobile landscape and the formation of the new retail superpower we now know as Dixons Carphone. If you were on a long holiday, this is how Q3 panned out
Features - Mobile News
December 22, 2014
2014: Year in Review – Q2
The last 12 months have seen some tectonic shifts not least with the disappearance of Phones 4u and Nokia (in handsets) from the mobile landscape and the formation of the new retail superpower we now know as Dixons Carphone. If you were on a long holiday, this is how Q2 panned out
Features - Paul Withers
December 17, 2014
Mystery Caller: Windows Phone
Windows Phone is growing in market share so Mystery Caller wants to see what is available – but he won’t pay more than £20 per month. What can the CSAs offer?
Device Review - Mobile News
December 17, 2014
Mystery Shopper: Sutton
It’s Black Friday and Mystery Shopper is looking to take advantage of the sales to buy a Christmas present for a loved one. What prepay phone can he get for under £100?
Device Review - Mobile News
December 16, 2014
Sony Xperia Z3 and Z3 Compact
Sony is releasing its second flagship handset in the space of six months, and it’s brought its little brother along with it – and what a difference half a year of tweaking has made
Device Review - Mobile News
December 16, 2014
2014: Year in Review – Q1
The last 12 months have seen some tectonic shifts not least with the disappearance of Phones 4u and Nokia (in handsets) from the mobile landscape and the formation of the new retail superpower we now know as Dixons Carphone. If you were on a long holiday, this is how 2014 panned out
Features - Mobile News
December 15, 2014
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