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Apple hails highest ever switch rate from Android
Tim Cook reports 31 per cent rate of switchers in last quarter came from Google’s OS
Features - James Pearce
November 10, 2015
Pieces coming together for “aggressive” Ingram
Acquisitions and diverse offering will make Ingram one-stop-shop for telecoms industry
Features - Michael Garwood
October 27, 2015
Mystery Caller: Apple iPhone 6s
The iPhone 6s has finally been released and Mystery Caller is thinking of buying one. But he doesn’t know what makes it different from the iPhone 6. Can the networks convince him to buy one? What deals can they offer?
Device Review - Mobile News
October 14, 2015
Mystery Shopper: Holborn
Mystery Shopper can’t quite decide whether he wants to be tied into a contract yet, so he wants a SIM-only plan with unlimited data and a phone for under £100 to go with it. What can the networks offer him?
Device Review - Mobile News
October 13, 2015
Huawei Honor 7
Huawei is at it again with a follow-up addition to its premium Honor range. Can this mid-range handset compete with the best?
Device Review - Mobile News
October 12, 2015
iPhone fever down but sales on the up
Thirteen million iPhone 6s and 6s Plus sold out in two days as Chinese market helps maintain records
Features - James Pearce
October 12, 2015
Samsung scores 800,000 views on “School of Rugby” ad campaign
Adverts for S6 edge and S6 edge+ have ran across television, print, digital and social media platforms, including YouTube
Features - Paul Withers
October 9, 2015
Mystery Caller: Contract phone for grandmother
Mystery Caller wants his grandmother to have a cheap phone that isn’t too complicated to use and can be relied upon for emergency contact at all times. He also wants a decent contract for it. What deals can the networks offer?
Device Review - Paul Withers
September 30, 2015
Mystery Shopper: Charing Cross
Mystery Shopper has heard a lot about 4K video and thinks it sounds very interesting. Can each network sell the benefits of 4K video well? What deals can they offer alongside the phone?
Device Review - Mobile News
September 29, 2015
LG G4c
A solid example of a mid-range phone, the LG G4c could be worse . . . and it could be better
Device Review - Mobile News
September 28, 2015
B2B channel left “disappointed” as iPhone pre-orders plummet
Dealers predict new releases will not reach the heights of the iPhone 6
Features - Alex Yau
September 28, 2015
Mystery Caller: Emergency mobile for kids
Mystery Caller wants his son, who has just started secondary school, to have a cheap phone that can be used for emergency contact whenever he is away from home. He also wants a decent contract for it. What deals can the networks offer?
Device Review - Mobile News
September 17, 2015
Mystery Shopper: Brent Cross Shopping Centre
Mystery Shopper is tired of his ancient phone crashing and freezing whenever he tries to open up a game or an app. He wants something more powerful. What can each network offer and can they give him any good deals?
Device Review - Mobile News
September 16, 2015
Review: HTC Desire 626
HTC is back with a refresh to their budget Desire line. Will it prove to be a worthwhile purchase, or is it just a rush job from an under-fire smartphone manufacturer?
Device Review - Paul Withers
September 15, 2015
Lenovo shake-up is no cause for panic
Industry analysts respond as Lenovo prepares to lay off 3,200 staff and restructure business
Features - Paul Withers
September 2, 2015
Mystery Caller: Student deals
Mystery Caller is heading off to university in September. He wants an affordable SIM contract and decent phone to match his tight student budget. What can each network offer him? Are there any good student deals out there?
Device Review - Mobile News
September 2, 2015
Mystery Shopper: Holloway Road
Mystery Shopper is a keen photographer who’s going on holiday. He wants a phone with a powerful camera that can take some fantastic holiday snaps. What can each network offer and can he get a good deal?
Device Review - Paul Withers
September 2, 2015
Microsoft Lumia 640 XL
Microsoft is back with what could be the company’s final smartphone before the launch of Windows 10 Mobile. How does it stack up against similarly priced phablet devices?
Device Review - Mobile News
September 1, 2015
Honor for the brave
Honor UK and Ireland head Nicola Philbin outlines the brand’s e-commerce strategy
Features - Michael Garwood
September 1, 2015
Mystery Caller: SIM card for European travel
Mystery Caller is planning to go travelling in Europe over the summer. He already has a phone but needs a SIM-card that won’t cost a fortune when used abroad. What deals do the networks offer for roaming?
Device Review - Paul Withers
August 27, 2015
Mystery Shopper: Slough
Mystery Shopper regularly travels across the UK to do business. He needs mobile broadband with enough data to make Skype conference calls, email and download presentations. What will each network offer?
Device Review - Paul Withers
August 27, 2015
Exclusive Q & A: expert hacker speaks about security threats following Carphone Warehouse cyber attack
Cyber criminals may have stolen up to 2.4 million Carphone customers’ bank details in the attack on August 5.
Features - James Pearce
August 19, 2015
EE: Customer safety is our “top priority”
Operator recalls half a million Power Bars after explosion injures student
Features - Michael Garwood
August 17, 2015
Microsoft Lumia 435
Microsoft’s cheapest handset to date costs a mere forty quid in some UK retailers. Does it have what it takes to surprise us, or will the price reflect its performance?
Device Review - Mobile News
August 17, 2015
Vodafone would consider future Openreach deal
Operator would be open to investing if BT’s infrastructure arm is separated by Ofcom to become a standalone business
Features - James Pearce
August 7, 2015
LG goes retro with new Wine Smart flip-smartphone
New hybrid smartphone device includes keyboard and touchscreen and 4G connectivity 
Features - Michael Garwood
August 6, 2015
Mystery Shopper: Metrocentre
Mystery Shopper travels abroad a lot, especially in Europe, the US and China. He wants a SIM-only deal that comes with some kind of roaming package. What can our retailers offer him?
Device Review - Mobile News
August 5, 2015
Product and service diversity key to EE financial rise, says Swantee
Operator posts revenues of £1.5 billion for Q2 – up 22 per cent year-on-year
Features - Paul Withers
August 4, 2015
Watch this space: Apple bullish over Q3 results
CEO Tim Cook rejects reports Apple Watch sales have plummeted since April launch
Features - Paul Withers
August 3, 2015
Vodafone Smart Tab Prime 6
Despite a sleek design and decent battery, this tablet fails to live up to its early promise due to a poor camera, below-average screen performance and underwhelming processor 
Device Review - Mobile News
August 3, 2015
EE making complaints progress after overhaul
Operator says “unacceptable” failures in processes led to £1 million Ofcom fine
Features - James Pearce
July 23, 2015
Vodafone revamps B2B partner programme
‘Dated’ VPS model to be rebooted for unified communications capability focus
Features - Paul Withers
July 23, 2015
Mystery Caller: HTC phone for under £30pm
Mystery Caller has always used phones made by HTC and is looking to get himself a new device. He wants it on a monthly deal for under £30 – what phones will the sales staff offer him and who can come up with the best deal?
Device Review - Mobile News
July 22, 2015
Mystery Shopper: Shepherd’s Bush
Mystery Shopper is looking for a cheap-as-chips 4G smartphone, but doesn’t know whether to get it prepay or on pay monthly.  What will our sales staff recommend?
Device Review - Mobile News
July 21, 2015
Microsoft Lumia 640
Microsoft is back with an updated version of the Lumia 635? Can this budget smart phone deliver irresistible value for money where its predecessor failed?
Device Review - Mobile News
July 20, 2015
Mystery Caller: LG G4
Mystery Caller has seen adverts for the new LG flagship, the LG G4, and decided he wants one. Which operator knows the most about the device and can come up with the best deal?
Device Review - Mobile News
July 15, 2015
Mystery Shopper: Luton
Mystery Shopper wants a smartphone designed for consuming media – movies, music, games etc. It’ll need a good screen and audio. What can our retailers come up with?
Device Review - Mobile News
July 15, 2015
Lebara pioneers migrant VOD and streaming offer
Ethnic MVNO targets 100,000 Lebara Play subscribers in first twelve months
Features - Alex Yau
July 6, 2015
Device Review: Huawei P8
The manufacturer just got a more serious about competing against the iPhone and other top-tier devices
Device Review - Mobile News
July 6, 2015
Vodafone and Liberty look to avoid being left behind
Companies enter into asset swap talks as analysts warn market consolidation could put the telecommunications giant in a “perilous” position
Features - James Pearce
June 26, 2015
Mystery Caller: Lesser known handsets
Mystery Caller is bored of the traditional brands like Apple and Samsung and wants something less well known. What do the advisors think are “alternative” brands and can they sell them well?
Device Review - Mobile News
June 24, 2015
Mystery Shopper: Ealing Broadway
All of the retailers have said they are stocking the LG G4 handset, and Mystery Shopper wants one. Do they all have them in stock, and if not, what alternative will they offer?
Device Review - Mobile News
June 23, 2015
EE gets in on the camera action
Operator launches world’s first 4G live action camera to spearhead connected device strategy
Features - Michael Garwood
June 22, 2015
Microsoft Surface 3
The Surface 3 is an attempt to turn the Surface Pro line-up into a more manageable device
Device Review - Mobile News
June 22, 2015
Mystery Caller: Two-day battery life
Mystery Caller is fed up with charging his phone every night and wants a device with at least a two-day battery life. Can the sales staff set realistic expectations and find the right device?
Device Review - Mobile News
June 9, 2015
Mystery Shopper: Reading
Mystery Shopper is looking for a smartphone with a battery life that lasts him at least two days. Is this realistic and, if not, can the retail staff find the next best thing to keep him happy?
Device Review - Mobile News
June 9, 2015
Device Review: LG G4
The fourth generation of LG’s high-end G series hit the sales floor late last month, but does the £499 price have the power to unsettle rivals Apple and Samsung?
Device Review - Mobile News
June 8, 2015
Resellers must adapt or face extinction
The market is changing and resellers must change with it says Ingram’s Obang-Oyway
Features - James Pearce
June 8, 2015
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