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This issue Mystery Caller is shopping on someone else’s behalf. Grandma needs a new phone so I’m looking for a cheap and easy one for her to use. The only problem is she doesn’t want to be tied in to a lengthy contract, so it’s prepaid handsets only
Mystery Caller has decided to go all ‘multi-screen’ and is looking for a new smartphone and a tablet to fulfil his data needs. Can the operators offer a package too good to turn down?
Digital security is in the news at the moment and Mystery Caller is concerned. Before he purchases his new Samsung Galaxy S5 he wants to make sure his files are secure. Who can offer the best deal?
As 02’s reputation takes a beating, Michael House visits its huge contact center in Bury, where the man in charge of all things O2 customer care, Bob Dunn is determined to get back on top