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The iPhone 13 continues to be most traded-in smartphone for the third consecutive quarter in the USA, according to Assurant’s Q1 2025 Mobile Trade-In and Upgrade Industry Trends Report.
The average age of used devices at the time of trade-in or upgrade has increased to 3.71 years, up from 3.64 years in Q1 2024. This is according to Assurant’s report on emerging trends in the secondary mobile device market and the trade-in and upgrade patterns among consumers. The increase in upgrade times is primarily
Gadget insurance giant Assurant has bought repair chain iSmash and its 38 retail locations. iSmash had been looking for a sale for several months after its auditors put up a red flag over its future prospects as losses mounted to nearly £6 million, mainly due to the effects of Covid lockdowns and the new culture
Money and vouchers to encourage trade-ins Tesco Mobile has partnered with Assurant to launch a trade-in service, allowing Tesco Mobile users to donate their old devices in exchange for money or a Tesco voucher. Customers can visit the Assurant Tesco Mobile trade-in website to receive an instant valuation for their mobile phone or device. Customers who
There was a 28 per cent year-on-year increase in money returned to customers
Assurant has also opened a Device Care Centre in Tunstall, Staffordshire
The mobile and gadget insurance market have been hit during the pandemic with lockdowns and as people stopped travelling, but an upturn is being seen amid the recovery, with more growth expected ahead
In recent years, mobile insurance provider Assurant has turned its attention to device lifecycle management. With the ethos of offering a full service, it is also ramping up its operations with a robot fleet and new tech
But this has also raised concerns around security, reveals study
Only five per cent of the baby boomer generation knows what IoT is and what it can do