T-Mobile sacks 10 direct dealers

The company has slashed its total number of direct business partners from around 40 to closer 15 in little over a year.

Azzurri divisional director Martin Flick said T-Mobile had sent him and Azzurris entire T-Mobile customer base a letter informing them that Azzurris contract had been terminated.

Flick said: T-Mobile has been totally unprofessional. It should have given us some notice to limit the impact upon our customers.

Sources said last week that T-Mobile had recently sacked channel support staff.

It has made people redundant and right up to middle management and senior level staff are unmotivated and fearful for their jobs said one prominent dealer.

Another B2B dealer explained: Its support for the channel is poor and its volumes are disappointing. But rather than put resources back into the channel it is sacking its dealer support staff and now it is cutting dealers.

T-Mobile also came under fire last week for poaching customers from dealers. T-Mobile informed dealers to expect more of the same.

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Orange launches Frank Lampard TV

The channel will be called Frank TV and will show never-before-seen footage from Lampards video diaries which he filmed over the past two seasons giving an inside into his personal life and behind the scenes access at Stamford Bridge.

Orange 3G customers will be able to access Frank TV alongside other Orange mobile TV channels including BBC Channel 4 Sky and FHM via their handsets.

Orange UK head of mobile TV Jake Redford said: We are delighted to launch a dedicated channel to arguably one of the most committed and professional midfielders in world football.

Frank TV makes for great bite-size viewing and provides our mobile TV viewers unique insight to the life behind the footballer.

Orange TV contains over 30 channels and is available from £5 a month.

Discovery Channel launches two new mobile channels

The channels are available to Vodafone and Orange and Sky Mobile customers and will feature exclusive made for mobile content.

Discovery Turbos programming is available on-demand and will be shown in 20 minute batches that are updated each weekday. Animal Planet is also available on-demand and is on a one-hour weekly loop and will feature the stations most popular programming.

Discovery Networks UK vice president commercial Keith Underwood said: These new launches are part of a broader strategy to further integrate digital media services building a stronger and more complementary relationship with our linear channels.

Going forward we will continue to develop assemble and deploy content of the highest quality on all viable distribution platforms to ensure we are where our consumers want us.

Nokia appoints new marketing agency

The move is part of Nokias new marketing plan aimed at increasing the effectiveness of its marketing activities.

JWTs will main role will be to support creative agencies in implementation of Nokias global campaigns. The group will also act as a strategic global partner to support Nokias local marketing in over 80 markets worldwide.

Nokia senior vice president Pekka Rantala said: Working together with JWT will help us to align our marketing efforts. With one global marketing network partner we believe we will be better positioned to reach our goal of becoming the most loved and admired brand by people in the world

Google available on 3

When a user selects Google as their search provider their preference is recorded and the next time they use Planet 3 they will automatically be directed to Google search.

The Google Maps application will be pre-installed on new handsets and available to download on compatible handsets.

3 UK marketing director John Penberthy-Smith said: Our objective is to make sure our customers have an experience which gets closer to the one you would expect when using your home PC but on your mobile device.

Motorola wins $394million China Mobile deals

The contracts will see Motorola supplying GSM equipment to help China Mobile expand its network. The Beijing-based company is the worlds largest wireless carrier with 332.4 million customers and provides network coverage across 16 Chinese provinces.

In July Motorola reported a second straight quarterly loss and 60 per cent of the revenue from these contracts were recognized in those figures.

President of Motorola China Ruey-Bin Kao said: Todays announcement clearly illustrates Motorolas continued success in the GSM market and its position as one of the leading equipment and services suppliers in China.

Our goal is to continue to provide China Mobile with a state-of-the-art GSM network that enlarges its network coverage maximizes investment and delivers the best services to its customers.

O2 credit checks taking days

Dealers are reporting severe delays in O2s credit checking procedure.

O2s service level agreement (SLA) states it takes seven hours to credit check business customers. Dealers claimed last week that because of the high volume of business connections going through O2 the process was taking several days.

Either staff have left in droves or else it is just really really busy at the moment said a source. For its SLA to fall down it must be swamped.

Another dealer said: There is a huge influx of customers to O2 and it hasnt got the mechanism to cope. Its a nice problem for it to have but its very frustrating. O2 has been a victim of its own success.

An O2 spokesperson said: There have been no major issues. There may have been a few isolated incidents but there have been no widespread problems.

Separately O2 launched a SME Starter Pack tariff for business customers last week.

The new tariff offers two free months subscription to any of O2s bundled business voice tariffs and to its concierge service. It also gives SME customers a UK-based customer service team available 24 hours a day on a freephone number.

O2 account managers will also call customers every three months to resolve any issues.

O2 UK business propositions manager David Baxter said: This is designed to give entrepreneurs the support they need.

It includes a great tariff guaranteed service promise and concierge services leaving Britains start-ups free to get on with getting their businesses off the ground.

O2 is already the preferred network for SMEs. We understand what they need and were committed to helping them.

3 adds Yahoo Messenger

The new service comes on the back of the successful addition of Windows Live Messenger (formerly MSN) to 3s Internet portfolio last year. 3 customers have sent over 133 million messages via Windows Live Messenger in the last 12 months.

Yahoo Messenger will be available for free on selected handsets to all of 3s pay monthly customers. 3 Pay As You Go customers will also be able to access the service until the end of 2007.

3 marketing director John Penberthy-Smith said: Now 2 million Yahoo! Messenger users can enjoy the exclusive benefit of free instant messaging on 3.

Anti-fraud measures to save HMRC 50million

The House of Commons Public Accounts Committee report also concluded however that the new reverse charge mechanism which zero rates VAT in the supply chain could see resourceful fraudsters switch to other goods. It also said: The financial rewards from missing trader fraud have been high while the risk of being caught and penalised has been low.

Missing trader VAT fraud has cost HMRC at least £6 billion during the past six years. It reached a high in 2005/6 of up to £3 billion. The EU commissioner for taxation has estimated the annual loss from VAT fraud across the EU at £40 billion.

The introduction of the reverse charge combined with increased policing and restrictions on the issue of VAT registration numbers is expected to protect revenue of £50 million this year. HMRC has taken on 500 additional staff since last year and turned down 2200 VAT number applications.

But the committees report admitted: Progress on implementing the previous recommendations for tackling VAT fraud has been limited. HMRCs response rate to requests for assistance from other EU members states to tackle VAT fraud was only 55 per cent in 2005/6. The department should set a demanding target for bringing the response rate closer to 100 per cent.

HMRC has secured 157 convictions since 2001. Last year saw 45 convictions for missing trader VAT fraud the biggest annual figure to date.

Backing for traders

The FTI said last week it will support traders that wish to appeal to the VAT and Duties tribunal to challenge HMRC over its witholding of VAT repayments.

It said a number of traders businesses have hit the skids because of witheld VAT.

It said in a statement: We are willing to support traders to give them a chance to challenge the decision rather than be on the receiving end of this potential unlawful blanket policy.