LG Jill-ted for Motorola

LG marketing manager John Bernard said: Jill will be sorely missed within LG Mobile. She helped grow the business from nothing to where it is today. We wish her the best of luck in the future.
Glenn who was LG Mobile s account manager for T-Mobile was one of the first to join its UK operation in 2003 ahead of its rise in the UK market on the back of 3. LG Mobile took seven per cent market share in 2004. It sold over one million handsets to T-Mobile during her tenure.

Jones quits Dextra

Jones joined in May following the merger of Dextra accessories and 4U airtime.
20:20 Mobile Group CEO Mark Ryan said: Chris joined us to review the business appraise opportunities and use his knowledge to help establish a budget for 2007. These tasks have now been completed.
Jones said: Next year is going to be tough for distribution. Dextra has one of the best chances in the industry of making things work. I leave Dextra on very good terms.
Jones who has held the sales director role at Nokia and several MD positions in the old Caudwell Group is looking at a couple of opportunities within the industry that would use Dextra s services.
Meanwhile Richard Bosson has been appointed as Dextra Solutions new commercial director. Ryan said Bosson had been appointed to strengthen the management team.

Channel crossing at Orange

Meanwhile Orange vice president of sales Mike Newnham is looking for a replacement for former sales director Stuart Henry who left the business 13 months ago. Negotiations for three candidates collapsed at the last minute.
Newnham said: I have spent a huge amount of time looking for a sales director. We ll have an answer pretty soon.
He added: There hasn t been a wholesale shakeout. I recognise we ve lost Stuart and that he s high profile but the rest of the team is well established.

150 traders fight HMRC which admits innocents are targets

The legal move organised by the Federation of Technological Industries (FTI) will challenge HMRC s tactics of delaying and refusing traders VAT repayments pending extended verification enquiries that leave traders waiting up to a year for a decision on whether their tax refunds will be allowed.
The Government has even admitted it is not concerned that innocent traders are affected.
Paymaster General to the Treasury Dawn Primarolo told a BBC Panorama reporter: We make tens of thousands of enquiries. We can t promise that one innocent [trader] won t get caught up&&but a delay for the innocent is better than [making] a payment to the guilty.
But FTI chairman Fred Howarth said the situation is critical for many exporters.
Every VAT return submitted since March has been subject to extended verification. This isn t about catching fraudsters or even reducing fraud. It s about balancing books at the Treasury said Howarth.
Solicitor Alias Dass agrees.
He said: It appears to be a policy decision by HMRC. The action will challenge HMRC s actions which effectively amount to quazi freezing orders but which escape the scrutiny of the courts.
Dawn Primarolo seems to think it s justifiable for legitimate traders to suffer for the sake of the greater good. People trading legitimately to the letter and spirit of the law have lost businesses homes and marriages as a result of HMRC s actions. That s not the way democracy should work. It is up to the courts to decide whether an individual is guilty.
Dass added: If the actions of HMRC affect one innocent person that s one too man. By hounding legitimate traders the Government is on a hiding to nothing. It must get to the root of the fraud and put the real fraudsters behind bars.
A Treasury statement said: The Government has a duty to protect the revenue (sic). Our response has been proportionate targeted and risk-based. We are actively checking a greater number of suspect claims however as soon as we have satisfied ourselves that even part of the claim is valid we repay it
immediately.
We have defended our actions in the Court on numerous occasions. The courts have found that our policy is reasonable and we are not taking too long to process the claims.
Dass claimed around 150 people have registered their interest in pursuing a the Action that will challenge the Treasury s contention.
He said: That figure looks set to grow before we serve. Once the action is under way there will be a month or so for others to join. The actual cut-off date will be decided by the court.
FTI director Anthony Elliot Squire said: Primarolo s contention that it s tough if innocent people are ruined is typical of this Government s.
They think the whole industry is fraudulent. They ve advertised what missing trader fraud is all about with the implication that dealers knew about it and should have stopped it happening.
Elliot Squire went on: If HMRC can spend up to 12 months establishing the bona fides of a trader how can it expect the same trader make a decision whether or not to trade with someone within a couple of hours?
And they ve changed the terminology too. It s gone from missing trader to defaulting trader . That means anyone who is in any way connected with any element of unpaid VAT.
Elliot-Square reckons HMRC s actions could have a devastating effect on the public purse if it loses in the Court.
There will be a massive compensation bill which could run into billions. I ve asked the Treasury if they realise the extent of compensation they could be liable for. They refuse to discuss it.
The scale of missing trader fraud is estimated at between 3.5 billion and 4.75 billion a year. A proposed legislation change will force purchasers to account for VAT on mobile phones and computer chips.
Currently sellers account for VAT. The legislation is expected to come out in 2007 but may be delayed by wrangling at the European Parliament.
Up to 100 HMRC staff are being redeployed to tackle MTIC fraud.

Dealers report 50pc slump in Xmas sales

A combination of competitive pre-pay offers from the high street multiples and the introduction of 18-month contracts has hit dealers hard.
Intek managing director Manny Hussain said his contract volume fell 25 per cent compared with last year.
We have customers we would normally be upgrading that we can t approach for six months. The rise of people connecting via the Internet has also had a negative impact. But with 50 million mobile users sales will recover. But these short term dips cause concern for smaller independents.
Phone Box managing director Nigel Harrison: Connections are down 40 per cent this Christmas in our six retail stores. Contract sales in mobile retail are generally down. There are no strong offerings from the networks the commercials are particularly low as well. Christmas tends to be quiet on retail contracts . This year the pre-pay business has been given to the big retailers.
Microline s Jas Singh said contract sales are down 40 to 50 per cent. He says networks credit scoring system means more people are failing the checks and making it harder to sign people up.
Eric Warner director of Reading-based WarnerComm said:
The consumer market is depressed you have the likes of Phones 4U giving pre-pay phones away. Parents who want something sexy for under a 100 will go to them. We can t compete.

Ex-T-Mobile man for Vodafone s Indirect team

Henson will be Vodafone s new head of IT reseller in the indirect sales team reporting to Rob Sandford.
Henson (41) has also previously worked at Orange where he helped set up the Business Specialist Scheme (OBS) which has since been replaced by the Orange Dealer Federation that comprises of the top 16 Orange direct dealers.

Slim Toshiba nearly ready

Toshiba marketing director Peter Ford said: The UK market is a key. We will be looking to cement our long term survival in the market which will be partner based.
Toshiba is also set to launch Windows Mobile smartphone devices in the Spring.
Ford said it would make all its products available through the dealer channel.

F.Logistics clamps down on fraud

This follows the Newcastle distributor s partnership with 3 to launch an anti-fraud system to protect dealers during online fulfilment.
Fone Logistics operates its own automated fulfilment along with 3 s Sprint credit checking application (See Sharp End) The latest development allows its fulfilment dealers to have orders automatically credit checked by 3.
The results are fed back to the dealer in real-time. Quicker approvals mean dealers can complete and fulfil more orders in their working day.
This development follows Fone Logistics existing online CV2 and AVS (credit and debit card) checking facility to protect dealers against fraudulent credit card misuse.

Orange doubles up

The promotion will run from the January 8 till March 31 and will include double minutes for the first half of the contract.
The promotion is open to single users on Business Plus 200 or above and for multiple users on Business Plus 400 and above contracts.
Orange SME director Shaun Orpen said: Our double minutes offer on Orange Business Plus will give customers real value for money with highly competitive pricing and the most comprehensive package of services in the industry including free calls to answerphone and free calls to sharers.

Six-year Customs probe smashes 54 million VAT fraud ring

Emmanuel Hening a trader with dual Belgian/French nationality was found guilty on three counts of missing trader fraud at Worcester Crown Court following his extradition from France in December 2005.
He was described by Judge McCreath as the guiding hand behind the multi-million pound VAT fraud which has seen an eight-strong crime gang given sentences totalling more than 38 years.
Customs deputy director of investigation Chris Harrison said: This was not some kind of victimless crime but organised fraud on a massive scale perpetrated by criminals all bent on making fast and easy profits at the expense of the British taxpayer. This was theft of revenue needed to fund our country s public services.
Judge McCreath said: This case involves fraud against the Revenue on a massive scale amounting in total to a Revenue loss in excess of 50 million described accurately as an orchestrated attack on the United Kingdom VAT system.
Hening was sentenced alongside two accomplices.
Jaswant Ray Kanda of Waves International in Birmingham was sentenced to four-and-a-half years. Abid Mukhtar from Gwent of Bristol-based Globalink Networks was sentenced to 12 months suspended for 12 months.
A further four gang members two from the West Midlands and two from Lancashire were sentenced at an earlier trial. An eighth defendant a woman from Birmingham pleaded guilty and is awaiting sentencing.
The court heard that the multi-million pound fraud centred on the mobile phone industry. Investigations began in 2000 and involved breaking the audit trail of businesses based in the UK Luxembourg and France through a company called Handycom operated by Hening.
Hening s invoices showed he was importing large numbers of European specification mobile phones into the UK but the numbers far exceeded any legitimate commercial demand.
The phones were purportedly imported into the UK VAT-free by various companies set up by Hening. He then sold the phones on paper charging VAT that was never remitted to Customs. These companies then went missing . The phones were then sold down the line to a number of other traders before being exported back to Hening.
In sentencing Hening McCreath said: You are responsible in my judgment for the genesis of the fraud through your control over the foreign importers and your control over the UK missing traders.
Confiscation proceedings are being pursued in order to strip the guilty of their assets illegally derived from the proceeds of these frauds.