Palm signs up Dextra for Treo

New Palm EMEA vice-president Roy Bedlow said: The aim is to broaden our reach in the UK market. Dextra will distribute the full range of Palm accessories as well as some of its own Palm accessories.

Accessories on the Dextra list include Bluetooth headsets car kits battery chargers and GPS solutions.

Bedlow said: One of the car products we will launch in Q1 is a single unit that comprises a cradle built into the back of a GPS receiver so when you put the Treo device into the cradle it becomes a full car-kit complete with SatNav.

Dextra CEO Mark Ormerod said: The opportunity within the business and SME markets particularly is phenomenal.

Dixons HQ rocked by Hemel oil blast

DSGs head office is located on the same industrial estate where the fire broke out at Buncefield fuel depot. DSG communications manager Gina Jones told Mobile News:

On Sunday we just had security staff in the building and skeleton staff but we soon realised how bad the fire was and that we would not be able to use the building the following day she said. We then contacted all 2000 of our staff and put contingency plans into action.

However despite the loss of the building which Jones said is primarily used for administration work it is still very much a case of business as usual. Senior management have been working at our Stevenage distribution centre.

Other staff have been working at some of our other sites. Our contingency measures allow for us to work remotely so this hasnt affected trade at all. Any customer walking into a Dixons store would not see any difference in service.

Jones said it was too early yet to know the full extent of the damage to the HQ. Our office is on the same industrial estate as the fire but about a mile away so its too early yet to know whether there will be any lasting structural damage.

3s Hemel Hempstead network control centre has also been closed as a result of the fire. A 3 spokeswoman said: Staff have been evacuated. There has been some damage to the outside building but not to any of the equipment inside so our service hasnt been affected.

Orange T-Mobile and O2 all said that they had not been affected by the blaze.

Emblaze will retain ET board after buyout

The deal thought to be a share swap was announced on Tuesday. The current management team led by MD John Drinkwater and finance director Jim Mann will be kept on for the foreseeable future. It is unclear whether any ET directors will join the Emblaze board.

The acquisition is central to ETs expansion into Europe and it is not expected to affect Emblaze partnerships with Caudwell Group distributor 20:20 and Virgin Mobile. Drinkwater refused to confirm whether Emblaze products would be offered to ET partners 3 O2 Orange T-Mobile and Vodafone.

He said: This deal adds a huge capability to what we can offer. We have been investigating virtual manufacturing for a while and this gives us a huge leg-up. Weve been developing our systems for this.

ETs 100 strong workforce will not be affected by the deal although Drinkwater hopes that in the medium term the partnership will lead to growth in his staff base.

The deal has been in the public eye for sometime even though Emblaze CEO Laurence Alexander had categorically denied the two companies were in negotiations (Mobile News December 2).

Your Comms is under hammer

A spokesperson for parent company United Utilities said: Consolidation is starting to take place across the telecommunications sector due to sustained excess capacity and intense pricing pressures. In response the group has decided to accelerate its disposal strategy.

IFRS accounting rules require that the business be classified as an asset held for sale. Consequently the company has taken a net impairment charge of 99 million in these results. This reduces the carrying value of Your Communications to around one per cent of the groups net operating assets.

United Utilities expects to have sold Your Communications by the end of 2006.

Turnover for the six months to the end of September 2005 fell by 11.5 per cent to 98.2 million with an operating loss of 11.8 million.

Carphone blasts JD Power survey

The survey names Caudwell Group-owned Phones 4U as top independent phone retailer with O2 as highest-ranked network-owned retail operation.

In the independent segment Carphone Warehouse the chain with the largest market share on the high street came in behind Phones 4U and The Link which even the chains own MD admitted was in need of a revamp.

A Carphone Warehouse spokeswoman said: This flies in the face of every other customer survey and piece of research that we have seen. In the past month What Mobile readers have independently voted The Carphone Warehouse as the best retailer and uSwitchs customer satisfaction survey also put us top. We have also been voted best larger retailer for 11 years running at the Mobile News awards.

In contrast The Caudwell Group was understandably pleased at the results. Phones 4U managing director Tim Whiting said: Given the manner in which all of our people have embraced our Customer Excellence programme The results from JD Power are no surprise.

Azzurri snaps up MiTech

The deal represents the business voice and data communications consultancys 15th acquisition since its formation in 2000.

Azzurri CEO Martin St Quinton commented: MiTech is our second acquisition in as many months. The company will be fully integrated into the Azzurri Group during the next 90 days. This acquisition puts Azzurri in a very strong position from which to consider our strategic options moving into 2006.

MiTech has an annual turnover of 20 million and employs 135 staff. Its management team will remain intact following the completion of the deal. Azzurri has an annual turnover of around 120 million.

Vodafone contract base slumps for Q2

But Vodafone added more than 587000 net new customers more than 2.5 times the 206000 achieved in the equivalent quarter of 1998 and over 10 times in the comparable period of 1997. Pay As You Talk grew by more than 654000 in the quarter taking the total PAYT base from over 1846000 to more than 2501000.

BTCellnet came in second as usual with 501000 new customers split by 360000 pre-pay connections and 141000 contract tariffs.

BTCellnet has now broken the five million customer barrier with a total base of more than 5.02 million users and claims to have the fastest-growing pre-pay customer base of 1.3 million U and Easylife users.

Orange put on 430000 net customers making 800000 new users this year. Oranges customer growth is more than three times faster than 1998 and it now has 2962000 customers more than double the level of one year ago.

Around 44 per cent of Q2 growth was on contract tariffs. The total Orange contract base stood at 1989000 at the end of June with a further 973000 pre-pay customers. Overall churn was 18 per cent for the twelve months to the end of June 1999 including churn on the contract base of 22.5 per cent. Churn on the Just Talk pre-pay base stood at 7.8 per cent

One 2 One put on 401000 net new customers giving it a total customer base of 2650000. Pre-pay customers accounted for 70 per cent on the net growth with a base of 1230000 new pre-pay users accounting for 46 per cent of the total base.

Mobile players out of running for Man U shirts

Manchester United and Vodafone announced the termination of their shirt sponsorship last week effective from May 2006.

LG Mobile did not rule out the possibility of a link.

LG Mobile marketing manager John Bernard said: We are talking to a number of Premiership football clubs at this time but cant say whether Manchester United is one.

LG Mobile has held shirt sponsorship talks with Fulham Tottenham Hotspur and Liverpool as well as Manchester United. However it is understood that LG Mobile is unwilling to match the 9 million yearly fee paid by Vodafone and as reported last issue is most likely to strike a deal with Fulham.

Nokia meanwhile counted itself out of football sponsorship altogether preferring to focus on music. In May sponsorship hopeful Chelsea pulled out of a shirt deal with Nokia at the last minute instead signing with rival manufacturer Samsung.

Nokia UK marketing manager Simon Lloyd said: We are definitely not interested. I can say categorically that we are not in talks with Manchester United. We have made the decision post Chelsea that we are not going to look at football. Weve got a big year next year. Our main focus now is music.

O2 is thought unlikely to sponsor Manchester United because of its continuing commercial relationship with north London rival Arsenal as well as its new sponsorship of The O2 formerly the Millennium Dome in south-east London.

Despite losing its Arsenal shirt sponsorship to airline Emirates from next season O2 recently re-signed a content deal with Arsenal that runs until 2009. The O2 brand will also continue to appear inside the Arsenal stadium.

An O2 spokesman said: We are happy with our current sponsorship portfolio. We recently signed an agreement with Arsenal to extend our existing relationship as exclusive mobile content partner.

Vodafone becomes official partner and the official mobile network of the UEFA Champions League from July 1.