After a steady stream of negative media coverage, it looks as if the mobile high street sales ethos may be changing. But Devika Sen-Gupta found out not everyone is ready to give up the old style commission structures just yet

Phones 4U last month cut store managers%u2019 sales targets by 70 per cent as footfall on the high street slowed due to the credit crunch. Devika Sen-Gupta caught up with Phones 4U retail director John Welsh to discuss the retail climate and looking after staff and its customers

With MP3s taking over from CDs as the medium of choice, music has become a fierce battleground for both mobile manufacturers and networks. Tim Gee looks at the competition to see who might land the coveted number one spot

Citymain is selling both branded and white label insurance policies via the indirect channel. Its Isle of Wight home and bespoke cover have helped win it big contracts, say its management team. Tim Gee hears their story

Former Vodafone boss Arun Sarin says the industry is not immune to the economy. New chief Vittorio Colao says it must be quick to modify its offerings. Michael Garwood examines the networks’ responses to the credit crunch

Consumer champions? The main protagonists in the Europe-wide clampdown on roaming rates and termination charges met with some of their opponents at a Westminster summit last month. Mobile News was there

Vodafone’s fierce activity in the MVNO market has sparked a riot among the networks for wholesale share. James Blackman reports on a sector that has become essential as the market becomes fragmented and networks find new growth hard to come by

Cracking the British handset market is no easy task, but Toshiba claims to have the perfect platform on which to build. Mobile News caught up with its UK team to hear its battle plan to break the high street

Not every company has a fleet of BMWs parked outside its headquarters for its sales staff. Michael Garwood headed to the Midlands home of B2B dealership Qualitel to find out what else makes it stand out from the competition

After a difficult period of restructuring and redundancies, Azzurri Communications is back, leaner and meaner. Mobile News caught up with marketing director Jason Standerwick and chief technology officer Dave Macfarlane