A slow handset market, lack of R&D spark and poor build quality have conspired to make Sony Ericsson’s life difficult. Will Sony and Ericsson split?

Three months in and two networks down, but new Avenir Telecom UK managing director Andy Tow accentuates the positives

Nokia UK boss Mark Loughran will join together the twin challenges of reinventing Nokia as a software house and seeing out the recession

Symbian has reinvented itself as an open source OS provider. It reckons it will make mass market handsets demonstrably ‘smart’, in a way new rivals cannot

For most retail staff, work is a stop-gap between ‘bigger’ things outside of mobile. For the most ambitious, however, it can be the start of a rich career in mobile

Scything jobs cuts have made a mockery of claims the telecoms industry is immune to recession. MaryLou Costa hears from the industry’s biggest trade unions

Vodafone has sacked three directors from Yes Telecom, axed Avenir as distributor and put former Avenir boss Tanny Price in charge of dealer sales. What gives?

Frequency Telecom’s direct sales arm Jelly Communications is its coalface operation, where it practices what it preaches to its dealer partners

The business of buying and selling disused mobiles is lucrative and environmentally friendly, according to London-based Fonebank. Michael Garwood reports

Mystery shopping is the traditional way retailers review store service levels. But times are changing. Devika Sen-Gupta reports