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As 02’s reputation takes a beating, Michael House visits its huge contact center in Bury, where the man in charge of all things O2 customer care, Bob Dunn is determined to get back on top
After a merger and lengthy bedding-in process, Daisy Distribution is ready for business. Managing director Dave McGinn explains where it goes from here
After a calamitous 2010, LG rang the changes. James Livesley talks to new LG head of marketing Alex Windle about the firm’s ambitions in the smartphone sector
Micro-P is offering IT, mobile and fixed line hardware across three distinct channels. The market has been slow on uptake, yet Micro-P’s profits have soared and the advent of tablet devices might just signal the arrival of proper convergence
Mobile News polled 73 industry leaders for their views on the year ahead. The result is a sector fighting to renew itself, putting its entire focus on smartphones and data to arrest a decline in traditional revenues
Mark Mitchinson has returned to UK mobile in a trading role at Carphoner. James Blackman and Michael Garwood gauge the industry’s puzzlement at his route back, and what precisely Carphone is plotting next
Mark Mitchinson has returned to UK mobile in a trading role at Carphoner. James Blackman and Michael Garwood gauge the industry’s puzzlement at his route back, and what precisely Carphone is plotting next
RIM UK boss Stephen Bates reckons operators and manufacturers have a task ahead of them to meet the increasing demand from users for more mobile data
Jonathan Brasnett, head of global mobility of BT Global Services, predicts a surge in mobile solutions in the enterprise space in 2011
Anurag Gupta, EMEA president of Brightpoint, predicts smartphone growth in the prepay market