UK ethnic MVNO market is hotting up, with Orange signing Globalcell and Lycamobile

Tim Gee debates the benefits of eight megapixels, as demonstrated by Samsung’s i8510, LG’s KC910 and Sony Ericsson’s C905

Paul reflects on JAG’s move to clawback store staff for faulty sales, and its belated move to put the error right

Jon Morris reckons UK mobile customers have had it stupidly good for too long, and that O2’s move to scrap subsidies on certain handsets is brave, if unlikely to change things much

New pay structures from Carphone, Phones 4U and 3 require shop staff to stand together or fall apart. But does a sales environment encourage teamwork?

Michael Garwood reflects on a contracting sales channel and the plight of the mobile phone dealer

In the latest Sharp End column, from issue 421, Jez Harris praises Orange’s for correcting its IVR process, criticises it for late payments and riffs on iPhone 3G chip issues

In the latest Cutting Room, from issue 421, James Blackman looks at handset distributors’ latent attempts to explore new growth in emerging markets, as the networks are already doing

Devika Sen-Gupta recounts a month with the Apple iPhone 3G. Not a happy experience

Annual stock shortages of key Nokia handsets has nothing to do with a Nokia summer recess, as suspected in the dealer channel. It’s just Nokia, Orange and Mainline have conspired to be a bit rubbish at delivering stock, annually