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Apple has changed its repair processes in ts Self Service Repair programme to allow consumers and independent repair providers to use parts from donor devices that can be paired to the repaired product. The parts calibration process will begin this fall with safeguards to block parts from lost or stolen devices being used. The new
Holding onto a mobile phone for an extra year can reduce the carbon footprint of manufacturing a replacement by 24kg Co2 per person writes Gavin Miller, CEO, of Asurion Europe Consumers increasingly prioritise sustainability when buying or replacing products. A 2023 consumer survey revealed rising adoption of behaviours like buying second-hand items, investing in longer-lasting
Gadget insurance giant Assurant has bought repair chain iSmash and its 38 retail locations. iSmash had been looking for a sale for several months after its auditors put up a red flag over its future prospects as losses mounted to nearly £6 million, mainly due to the effects of Covid lockdowns and the new culture
Telefonica’s MVNO giffgaff reckons more than a 100 million unused devices worth a collective £14.1 billion are gathering dust in houses. Guff Gaff’s esearch indicates that, on average, each UK adult possesses at least two unused mobile devices at home, with anotherl two devices having been discarded in the bin. Despite the potential value many
At Mobile World Congress Xiaomi has just launched its latest flagship smartphone series, the Xiaomi 14 Series developed in collaboration with Leica. The Xiaomi 14, has a more compact design with a triple-camera setup and Leica Summilux lenses Xiaomi 14 (256Gb) will cost £849. Anyone who buys one before the end of March will get
The European Public Prosecutor’s Office (EPPO) has carried out 25 raids in six countries targeting a suspected £16 million VAT fraud involving used mobile phones imported from Hong Kong, the United Arab Emirates (UAE) and the United States. The EPPO is the independent public prosecution office of the European Union. It?is responsible for investigating, prosecuting
The rapid evolution of smartphones and IoT devices has transformed the way users access information and data, writes Craig Palmer, CEO of billing and CRM platform VAS-X. Smartphones have become digital assistants. And, as demand surges for continuous connectivity, operators must seek innovative solutions to elevate user experience, differentiate their offerings, reduce costs, and tap
The rapid evolution of smartphones and IoT devices has transformed the way users access information and data, writes Craig Palmer, CEO of billing and CRM platform VAS-X. Smartphones have become digital assistants. And, as demand surges for continuous connectivity, operators must seek innovative solutions to elevate user experience, differentiate their offerings, reduce costs, and tap
Lyca Mobile has appointed Lawrence Corbett (main pic left) as the new Group Chief Operating Officer and James McQuillan as the UK and Ireland Country Manager. Their arrival follows the appointment of Richard Schafer as Group CEO last June. “We are poised to challenge established operators. Lawrence and James, with their impressive backgrounds, are invaluable
Doro UK and Ireland MD Peter Marsden is heading up a new Doro direct-to-consumer division, He has been replaced as MD by senior channel account manager Ben Crompton. Crompton has 20 years’ experience in the mobile industry and has worked at Orange and BlackBerry. He joined Doro in 2019 and will be working to expand