Staff Reporter

This will be One 2 Ones sixth such Centre.

Construction begins in the next few weeks and is scheduled for completion next summer.

The network is looking to start recruiting for managers immediately.

With a customer base now approaching seven million it is essential that customer care remains a vital business imperative for our company said One 2 Ones recently-appointed managing director Harris Jones.

One 2 One has invested around 300 million in customer services in the past two years and created 2500 service jobs in the UK last year.

One 2 One says it handles more than 20 million calls each week.

Scotland is proving to be a popular locationfor customer care call centres. There are curently 200 call centres in Scotland employing around 40000 people.

One 2 Ones existing call centres are at Greenock Doxford Dearne Valley and Merthry Tydfil.

The service will provide a 24-hour credit top-up service direct on-line aimed at improving efficiency time and security for the UKs 18 million pre-pay customers.

Fastbeat.com will roll-out across Europe shortly afterwards delivering PAYG airtime via a combination of web based e-commerce plus SMS and WAP delivery to the handset.

Networks say they have the necessary infrastructure to support on-line top-ups.

fastbeat.com will provide a simple and time-saving system for pre-pay customers. We will be offering customers all the conveniences of contract with the advantages of pre-pay said fastbeat.com MD John Lewis.

The phone supports both High Speed Circuit Switched Data (HSCSD) and WAP. The phone is 18 mm thick with the standard slim battery and weighs only 114 grams. Standard slim battery gives talktime of nearly 4.5 hours and a standby time of up to 260 hours depending on network and the SIM card.

The Siemens deal will enable football supporters to access latest match scores transfers news and views from their mobile phone.

Sue Rowe marketing manager at Siemens Mobile Phones said:

This deal is a great way for Siemens to introduce football fans to new technology and will provide fans with yet another way to stay in touch with all the action of their teams.

Called Freedom the package is Jersey Telecoms alternative to the mainland pay as you talk boom. 20:20 Logistics provide the handset kitting and management operation.The JT GSM Freedom phone comes in a specially designed box.

Call charges are 15p a minute for local fixed and mobile numbers. There is also a 35 Sim-only package for those who have a contract and wish to switch to pre-pay or prefer to choose another model.

Jersey Telecom says Freedom has been designed to complement rather than compete against existing JT GSM tariffs.

This is unlike many UK tariffs targeted at groups such as young people or people that might be considered a credit risk.

Instead it is ideal for people who dont currently own a mobile phone (perhaps being put off by cost or signing a contract) and want low running costs by only making short local calls said the network.

Both companies are collaborating on a European trial of new corporate mobile intranet products and services. Commercial deployment is planned for Spring next year.

Trila users should be able to use Microsoft Outlook to send and receive e-mail from a range of mobile devices as well as access their Microsoft Exchange calendar diary and personal web content.

The services will be based on existing standards such as WAP GPRS and HTML so developers can use their existing tools.

We supply telecoms products to retailers but we also have an objective to position ourselves as specialists to web site retailers said CMC boss Geoff Walters.

The link with hemscott.NET offers us the perfect platform to achieve this objective.

CMC already has online ventures with companies such as Interactive Investor International.

Said hemscott.NET CEO Ros Wilton:

Investors require access to business and investment information at all times. The special offer of a free WAP phone means we will enable our users to access information wherever they are.

The deal is with online medical placement company Clicklocum which claims to be the largest source of pharmacist locum cover in the UK.

The idea is that locums will be able to use their WAP phones to get details of where and when they are needed to cover for regular pharmacists.

BTCellnet will be distributing the Siemens C35 WAP phones free of charge to Clicklocum subscribers from this week.

The phones will be pre-programmed for easy access to the WAP site.

The service will be rolled out to include nurses GPs and hospital doctors.

This is a very exciting development for BTCellnet said Martyn Glasock head of content and affinity marketing at BTCellnet.

Mobile internet technology has created a wealth of opportunities for companies with a web presence that need to communicate with their customers on a regular basis.

The site allows people anywhere in the world to send and receive user-generated news reports over their mobile phone. Visitors to www.quios.com can register as reporters or subscribers on the subject of their choice and then submit their news via Planet Quios web which broadcasts it as an SMS

Geraldine Wilson the Vodafone executive who masterminded the distribution of pre-pay into non-specialist channels such as Woolworths Boots and Supermarkets has been appointed the new managing director of the Vizzavi UK.

She reports to Evan Newmark Vizzavi Europe CEO. Ex-On-Digital executive Guy Lawrence will run Vizzavi Europe marketing.

The service will initially be available to Vodafone customers via their PC digital or WAP mobile phone.

Vizzavi is the joint venture company between Vodafone and VivendiNET (Vivendi and Canal+) to build a new multi-access European portal.

The agreement was announced in May and recived European commission approval in July. Vizzavi already has a presence in France and will shortly be launching in Germany and Italy with further European expansion planned soon after.

Vizzavi intends to be one of Europes leading branded multi-access gateway to online communication content and commerce.

Vizzavi will bring customers the information they want from the internet to whatever device they have handy whenever and wherever they want it.

Initially it is expected that customers will be able to enjoy the benefits of Vizzavi through their PC a digital GSM handset or through a WAP enabled device and in the near future customers will also be able to access Vizzavi through an internet enabled TV.

Around 1000 WAP sites will be available through the WAP directory.