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Likewize has acquired Danish AI customer service specialist Speedperform in a move to improve how customers interact with tech support.
Here’s a Mobile News-style rewrite of your story: Three Business has teamed up with eSIMGO to offer more than 50,000 businesses across Birmingham and Bristol the chance to experience its network before committing to switch.
Despite the rapid adoption of eSIM in smartphones, laptops have yet to catch up. Hamish White, CEO of telecom software provider Mobilise, explains why laptop makers, app developers, and mobile providers are missing a golden opportunity and how smart integration could unlock massive new value.
Ericsson is pumping €200 million over three years in its Athlone facility to accelerate the development of open, programmable 5G networks.
Vodafone Business has signed a five-year agreement with cloud-based A! specialist ServiceNow for a new AI-driven customer service platform for enterprise clients. ServiceNow clients include Fortune 500 companies such as Coca-Cola, Siemens. Vodafone Business will use the platform to introduce intelligent automation, accelerate issue resolution, and drive proactive service management across customer touchpoints. Machine learning and
How can the Vodafone, Three, SMARTY, VOXI, and TalkMobile brands all coexist in harmony? The truth is—they can’t. Duplication will have to go, and some brands won’t make it predicts Graystone Strategy founder and MVNO expert JamesGray
Oxford’s streetlights are being transformed into mobile signal boosters.
Virgin Media O2’s 3G network will be switched off in Telford and Guildford in July, and in Torquay in August,
A secret weapon used by cybercriminals to hijack calls, spoof telephne numbers, steal security codes, and even track people’s physical locations is being shut down by regulator Ofcom.
Once seen as a niche feature for digital nomads and international travellers, eSIM suddenly become a mainstream standard writes Jacques Bonifay, CEO and co-founder of Transatel and a pioneer of an early pioneer of eSIM technology In September 2022, Apple changed the game by launching the first eSIM-only iPhone in the U.S. But the groundwork