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The industry is looking to improve its image and broaden its sales reach at the same time. Mobile News reports on the trend among retailers for concept stores
Ian White discusses the longevity and cunning of the box breaking community, as new reports of USB dongles becoming a target for them emerge
Vodafone retail boss Terry O’Brien: “Churn among retail staff was 40pc. By training, motivating and rewarding staff differently that figure has dropped to 20pc”
Carphone sold large volumes of Nokia 5530 into grey market after miscalculating sales on August exclusive. Significant numbers traded back into UK, disrupting official Nokia distribution channels
Azzurri Communications signs £10m deal with recruitment agency Reed for its WAN and telephony estate
Orange will make broadband download speeds of up to 20Mbps standard across its home broadband packages. It has also unveiled four new 20Mbps price plans
O2 agrees partnership with Redeem for handset recycling service
Abica directors Scott Allison and Rod Matthews quit ahead of launch of its ‘unified communications in a box’ offering
O2 launches technology support service to give its small business customers on-site set-up and helpline support
Handset giants embark on battle over technology patents, with Nokia claiming that Apple has had a “free ride” by allegedly unlawfully using Nokia technologies