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Vodafone says retail staff churn rates drop to around 20 per cent following raft of initiatives, including NVQ programmes; scores in Mobile News’ Mystery Shopper rise accordingly
Thieves make off with 14 handsets from Kensington branch of Carphone Warehouses, with a nine year-old boy leading the theft
France Telecom to freeze restructure until end of year while creating 380 new jobs and bringing 1,000 outsourced jobs back in house; Orange UK says situation is not comparable to UK
Vodafone Ireland chief Charles Butterworth among business leaders to present climate change recommendations to Irish PM Brian Cowen
Korean manufacturer reports global handset shipments up 37 per cent from the same period last year; prepping Android and Windows Mobile launches for next year
Mobile News speaks to Data Select managing director George McPherson about the expansion of the distributor’s Platinum Club
Dealer and Sharp End columnist Jez Harris discusses the latest iPhone unlocking solutions and Orange’s federated partner advertising
Mystery Shopper has heard about the new BlackBerry Curve 8520 and wants to know more information and the best tariff for £30 a month. What could staff offer?
Mystery Caller is off to Kenya on safari but will his handset work there and how much it will cost to call and text the UK? How could the networks help?
iPhone maker takes £1bn profit last quarter, with iPhone sales up seven per cent from the same quarter last year. Company CFO forecasts further growth next quarter