Virgin Media O2’s 3G network will be switched off in Telford and Guildford in July, and in Torquay in August,

A secret weapon used by cybercriminals to hijack calls, spoof telephne numbers, steal security codes, and even track people’s physical locations is being shut down by regulator Ofcom.

Vodafone has landed a four-year contract with the networks division of ScottishPower to modernise and future-proof the critical communications infrastructure that underpins Scotland’s electricity grid. The telecoms giant will overhaul the operational communications used to manage SP Energy Networks’ infrastructure, which includes 19,500 substations, 23,000km of overhead lines, and 41,000km of underground cables—serving two million

Virgin Media O2 is offering free 4G phones and discounted upgrades to people in the Durham area whose 3G devices will no longer receive service from April 2. To minimise disruption, the company is offering free 4G-ready devices to vulnerable customers and discounted upgrades to others in the area who still rely on 3G technology.

Virgin Media O2 plans to spend £700 million this year improving all aspects of its network. Around £2 million every day will be spent on improving reliability, speed, and coverage to meet increasing demand, with mobile traffic having more than doubled in the past five years. The investment is part of Virgin Media O2’s wider

Virgin Media O2 has 23.2 million mobile connections across its contract and prepaid services, with 850,000 new connections added in 2024 across its O2, Giffgaff, and wholesale partners, including Sky Mobile and Tesco Mobile. The company’s contract base now stands at 15.8 million , with 16,000 net additions in Q4 , marking a return to

Vodafone reckons nearly a million UK children have been conned by online scams over the past year. The data comes from a survey of  2,000 parents, children aged 11–16, and over 4,800 teacher. It found that 13-year-olds are the most frequently targeted. The average financial loss per scam is £103, often causing anxiety, depression, and a

BT Group will recruit more than 600 apprentices and graduates for its September 2025 intake in role such as cybersecurity, software engineering, and customer service. Successful candidates will be based across BT Group’s offices in cities including London, Birmingham, Cardiff, Leeds, Manchester, and Sheffield, among others. This announcement follows BT Group being named the UK’s

Vodafone has launched a Carbon Calculator app, a tool designed to help business customers better understand the carbon emissions generated by their mobile phone usage. The app calculates the emissions associated with mobile plans and was developed in partnership with the Carbon Trust. According to Vodafone, by gaining insights into the environmental impact of their

EE has emerged as the dominant network in key areas of mobile connectivity, according to an analysis by nPerf. The analysis is based on 91,281 tests conducted by users under real-world conditions using the nPerf application, available on both Android and iOS. EE achieved the highest nPerf Score in categories such as latency, video streaming,

BT has successfully defended itself in a class action lawsuit over alleged overcharging of landline customers, avoiding a potential payout of around £1.3 billion in compensation. The Competition Appeal Tribunal (CAT) ruled in BT’s favor after an eight-week trial of a class action brought by Justin Le Patourel, founder of CALL (Collective Action on Landlines).

Virgin Media O2 has been rated the top national broadband provider in the UK by Opensignal. It secured first place in four out of five award categories, based on billions of daily measurements from over 100 million devices assessing mobile and broadband performance globally. Opensignal specialises in measuring and analysing mobile network performance and user

The Competition and Markets Authority (CMA) has cleared Vodafone’s historic merger with Three. The deal will be completed in the first half of next year and is conditional on both companies signing binding commitments to invest billions to roll out a combined 5G network across the UK and cap tariffs and offer preset contractual terms

Marc Allera will step down as CEO of BT’s Consumer division on March 31 and will be succeeded by Bell VP Claire Gillies, the company has announced. Allera leaves after nine years with the company. From April 1, Gillies will assume the role of CEO and join BT’s Executive Committee. He said: “Over the past

UK mobile customers will be better protected against unexpected roaming charges while using their phone abroad and at home under new Ofcom rules that have not yet come into force. Following Brexit, UK laws requiring operators to alert customers of roaming charges when they start roaming ceased to apply, although many operators have continued to

Vodafone and Three have pledged to maintain tariffs for their SMARTY and VOXI MVNO customers.at £10 or below for two years from the completion of the proposed merger of the two networks. They say they will also provide a pricing framework that encourages other MVNOs to access their additional network capacity. Upon approval of the

Approval for the Vodafone and Three merger is now in doubt as the Competition and Markets Authority (CMA) says it could lead to higher prices for consumers. Although a final decision is not expected until December 7, the CMA says it is now worried that the merger “could lead to millions of customers having to

Vodafone is promising contract customers a new phone every year without any early upgrade fees or remaining charges. They must  exchange their existing device for an iPhone 16 or a model from its range of ‘Pristine’ refurbished phones. Under the  Vodafone Xchange scheme customers can choose a phone with 0% APR and customisable upfront costs.

Tesco Mobile Chief Customer Officer Rachel Swift has joined Virgin Media O2 as Brand and Advertising Director to lead brand strategy, loyalty, sponsorship and partnerships, and advertising, Her appointment marks a return to O2 where she was brand and creative Director for two years.. She has also held similar positions at John Lewis and Marks

Virgin Media O2 has introduced a new £10-a-month 10GB mobile plan to help people on low incomes. The 30-day rolling contract, called the O2 Essential Plan, is available to new and existing customers who receive Income-based Employment Support Allowance, Jobseeker’s Allowance, Income Support, Pension Credit, or Universal Credit. EU roaming is included at no extra

Regulator calls for evidence on innovative solutions to disrupt UK mobile number spoofing from abroad and mobile messaging scams Phone companies will have to identify andblock calls from abroad under strengthened industry guidance introduced by Ofcom to protect the public from scam calls. Current rules do not require operators to block all calls from abroad

Vodafone and Virgin Media O2 have reached a new agreement for Cellnex UK to provide them with tower infrastructure and associated services. Cellnex is a European and UK independent owner and operator of wireless telecoms infrastructure. It manages more than 138,000 sites in 12 European countries, mainly in Spain, France, the United Kingdom, Italy, and

Customers must be told upfront in pounds and pence about any price rises their provider includes in their contract, under new consumer protection rules announced today by Ofcom. UK phone, broadband, and pay TV companies will no longer be able to include price rises linked to future inflation rates in their contract terms. New Rules

EE provides the best mobile experience by a major operator, according to tests by Global Wireless Solutions. Virgin Media O2 was the top provider when combining mobile and broadband experience, followed by Sky Mobile, EE, Vodafone, and Three. EE performed best in most test categories, including reliability, video streaming, and latency. In terms of throughput,